Corp - Hiring Specialist / Credentialing

For additional information, please contact:
Telisa Griffith, Senior Executive Director, Talent Acquisition
telisa.griffith@shccs.com

Signature HealthCARE is a family-based healthcare company that offers integrated services in 8 states across the continuum of care: skilled nursing, rehabilitation, assisted living, memory care, home health, cognitive care, and telemedicine.

A growing number of our centers are earning quality assurance accreditation and pioneering person - directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare & Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern Healthcare’s "Best Places to Work!"

How you will make a difference

• Ensure each new hire meets applicable eligibility requirements according to state regulations, and state/federal/company background disqualification guidelines, prior to hire. 
• Train and partner with facility leadership on processes and initiatives to improve new Stakeholder experience. 

How you will spend your time

• Meet the physical and sensory requirements stated below and be able to work in the described environment.
• Pull licenses, abuse registry, and any other state-specific credentialing for new hires, ensuring that all credentialing is complete. 
• Hold mastery-level knowledge in each state’s credentialing guidelines and regulations.
• Initiate background checks and review all completed background checks for flagged concerns; discuss and resolve possibly disqualifying offenses with Manager and/or Compliance or Legal department(s) as necessary. 
• Maintain direct line of communication with background check vendor, working to expedite and resolve lingering background checks and alerting Manager when issues or concerns with turnaround times need review. 
• Process hires through Ultipro, ensuring data integrity and timely turnaround. 
• Attach new hire documents and adding any required licenses to Ultipro record.
• Proactively identify solutions to help improve performance and/or processes
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
• Other special projects and duties, as assigned.

The qualifications you will need

• High school diploma or GED required or equivalent related healthcare work experience.
• Flexible hours may be required. 
• Effective verbal and written English communication skills. 
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation. 
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. 
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem-solving skills. 
• Ability to work with minimal supervision, take initiative and make independent decisions.
• Ability to deal with new tasks without the benefit of written procedures.
• Approachable, flexible and adaptable to change.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.