Home Equity Loan Funder

Role:

This position is responsible for processing, preparing loan packages and funding loans in a timely and accurate manner to ensure a high level of member satisfaction and meeting the goals of the Credit Union.

Essential Functions & Responsibilities:

• Accurately process loan packages ensuring accuracy of credit union policies and procedures. Ordering tax transcripts. Ensures loan packages meet compliance guidelines fixing discrepancies as necessary.
• Answer member inquiries regarding loan funding, and participate in management of overflow call resolution.
• Performs other related duties as assigned.

Performance Measurements:

1. To ensure loan closing requests are processed in a timely manner.
2. To ensure proper documentation, system notation and CU loan set up procedures are followed for each loan funded.
3. To balance loan file and work closely with underwriter to determine accurate funding amount.
4. To provide friendly, prompt, professional, and accurate service and support to all members and coworkers including, answering question and/or processing loan request.
5. To enhance the member's financial status by offering Credit Union's products/services that will serve the member.
6. To ensure that all operations for assigned products are in compliance with governing regulation.
7. To recommend new products and/or serves that will increase income, reduce expenses and/or enhance procedures.
8. To make sure other job related duties are completed in a timely manner.
9. To maintain a dependable record of attendance and timeliness.
10. To successfully pass and complete bank training courses including BAI Courses to comply with the Bank Secrecy Act (BSA)
11. To comply with Credit Union's security policy and other policies and procedures if applicable.

Knowledge and Skills:

Experience: Three years to five years of similar or related experience.

Education: A high school education or GED.

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting

cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills:

• Must have good communication skills and be detail oriented.
• Must have an understanding of home equity loans and finance.
• Must understand basic financial calculations.
• Proficiency in MS Word, Excel, and Outlook.
• Must be able to operate general office equipment including 10-key calculator, copier, fax and computer.
• Applicants must be eligible for bonding, which requires maintaining a credit history that meets fidelity bond standards.

Physical Requirements:

This position mostly operates from a desk. Physical activity is generally limited to lifting

small boxes or items less than 20 lbs. Must be able to sit for extended periods of time.

Work Environment: Typical office environment.

Disclaimer:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions in accordance with the American with Disabilities Act.