What are the responsibilities and job description for the Client Service Associate position at Signature Estate & Investment Advisors, LLC?
SUMMARY: This position supports the lead advisor and team (3) with account management and client service needs. As a member of an advisory team, each member works together servicing clients. This will involve assistance in every aspect from introduction with a prospect to onboarding a client to servicing the continuous needs of those clients. The general office hours are Monday through Friday 8:30 am – 5:00 pm with opportunity to work hybrid on Friday.
DUTIES AND RESPONSIBILITIES:
- Manage portfolio review process both clients and prospects.
- Answering the main service phone line while responding to requests over the phone.
- Replying to client and advisor emails.
- Reviewing and submitting account opening paperwork in a timely manner.
- Responsible for account maintenance (opening new accounts, transfers, managing transactions, address changes, etc.).
- Prepares paperwork, letters, client reports, and other client communication.
- Maintains client and practice management data.
- Schedules client meetings and follow up in Outlook.
- Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
- This job has no supervisory responsibilities.
QUALIFICATIONS:
- Bachelor's Degree (BA) from four-year college or university.
- Minimum two years of financial services experience.
- Preferred FINRA licenses Series 7 and 66.
- Computer skills required: Spreadsheet Software (Excel); Order Processing Systems; Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); and CRM software.
Salary : $90,000 - $110,000