What are the responsibilities and job description for the Business Development Representative position at Signal Point Technologies?
Business Development Representative (BDR) – Managed Services Provider (MSP)
Location: New England / Remote Employment Type: Full‑Time Experience Required: Minimum 2 years selling for an MSP
Signal Point Technologies is building New England’s next MSP platform — and we’re taking the industry back to its roots: real relationships, real service, and real technical partnership. We’re growing fast through acquisition and organic expansion, and we’re looking for a Business Development Representative who knows the MSP space and can help accelerate our next stage of growth.
This is not an entry‑level role. This is not SaaS sales. This is true MSP business development — identifying, engaging, and converting SMB and mid‑market organizations into long‑term managed services clients.
What You’ll Do
- Identify and qualify new MSP opportunities in our target markets (healthcare, dental, financial services, professional services, and SMB)
- Build outbound sequences, call campaigns, and prospecting strategies that actually work in the MSP world
- Hold discovery calls, assess client pain points, and position Signal Point’s managed services, cloud, cybersecurity, AI, and project capabilities
- Work closely with leadership to refine ideal customer profile, territory strategy, and vertical penetration
- Maintain a healthy pipeline and deliver consistent weekly activity metrics
- Support proposal development and handoff to the closing team
- Represent Signal Point with professionalism, clarity, and a service‑first mindset
Required Experience
You must have ALL of the following:
- Minimum 2 years of experience selling for an MSP (Managed Services Provider)
- Proven track record generating qualified leads for managed services, cloud services, cybersecurity, or IT projects
- Strong understanding of MSP terminology, service models, SLAs, ticketing, and project workflows
- Experience prospecting SMB and mid‑market clients
- Comfort with outbound calling, email outreach, and LinkedIn prospecting
- Ability to speak confidently about IT challenges, pain points, and business outcomes
If you’ve only sold SaaS, telecom, or software — this role is not a fit.
Preferred Experience
- Experience selling into healthcare, dental, financial services, or professional services
- Familiarity with ConnectWise, HaloPSA, Autotask, or similar PSA/RMM tools
- Understanding of cybersecurity frameworks, compliance requirements, and cloud migrations
- Prior experience in a fast‑growth or acquisition‑driven MSP
Who You Are
- A self‑starter who knows how to build pipeline from scratch
- Someone who understands the MSP business model and how clients buy IT services
- A communicator who can translate technical problems into business value
- A relationship‑builder who believes MSPs win through trust, not pressure
- Someone who wants to be part of a platform that’s growing fast and doing things differently
What We Offer
Our competitive pay WITH COMMISSIONS and employee benefits program reflects a commitment to attract, motivate, and retain high-quality employees. The employee benefits program includes medical, dental, vision , 401(k), generous paid PTO, and holidays.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- MSP selling : 2 years (Required)
Location:
- Andover, MA 01810 (Required)
Work Location: Hybrid remote in Andover, MA 01810
Salary : $50,000 - $60,000