Hotel Sales Coordinator

Company Description Sigma Management LLC is a fast-growing hotel development and management company based in the Southeast United States. The company manages a strong portfolio of existing hotels under renowned brands such as Hilton, Marriott, and IHG, with several new projects in the pipeline. Sigma Management LLC emphasizes mutual respect, shared responsibility, and professional growth for its employees. The organization is committed to delivering a delightful experience for guests while pursuing growth opportunities in dynamic, fast-growing markets for investors.

Role Description The Sales Coordinator is a full-time, on-site role based in Mount Juliet, TN, supporting the hotel’s sales team in achieving revenue and occupancy goals. This position manages sales correspondence, prepares proposals and contracts, updates sales reports, and maintains accurate records in sales systems. The Sales Coordinator assists with client inquiries, coordinates site visits and group bookings, and provides timely follow-up to prospects and existing accounts. The role also collaborates with operations and front office teams to ensure seamless execution of group and corporate business, while supporting sales events, promotions, and administrative tasks.

Qualifications

• Demonstrated proficiency in Sales Coordination and Sales Operations to support a busy hotel sales team.
• Strong Customer Service skills with a focus on building and maintaining positive client relationships.
• Clear and professional Communication skills, both written and verbal, for internal and external stakeholders.
• Understanding of Sales principles and ability to assist in prospecting, follow-up, and closing support.
• Relevant experience in hospitality, hotel sales, or administrative support in a customer-facing environment.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced setting.
• Comfort with hotel sales systems, CRM tools, and common office software (e.g., MS Office, email, spreadsheets).
• High level of professionalism, reliability, and collaborative mindset, with a commitment to company mission and guest satisfaction.