What are the responsibilities and job description for the ServiceNow Lead Technical Consultant (Remote/US based) position at Sigital?
Sigital is seeking an experienced ServiceNow Lead Technical Consultant to become a part of our fast-growing professional services business. This role will be responsible for acting as the team leader for Sigital's delivery teams. We are a ServiceNow Premier Partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs.
Primary Responsibilities:
- Serves to design and oversee technical solutions that are leveraged for clients.
- Project ownership-responsible for driving projects to successful completion.
- Routinely create net new deliverables from scratch.
- Designing solutions for customers they themselves will be implementing.
- Routinely works independently as an individual contributor with minimal supervision.
Leads/Coordinate development team efforts, including:
- Provide constructive feedback
- Drive solutioning conversations
- Conduct demos/show-backs to customer teams
- Versatility with platform cross-function
- Ensure development team is adhering to project scope/timeline
Qualifications:
- Expertise with 3 years in ServiceNow Partner consulting services and current position as a Lead Technical Consultant.
- Working knowledge of integration functionality- Integration-Hub, Soap, REST, General API use.
- Ability to go deep into the technical solutioning and delivery of key components that customers require as part of their implementation.
- Ability to lead a development team, providing feedback during review cycles. Needs to be platform cross-functional.
- Experience designing and implementing ServiceNow Employee Center and/or Agentic & Gen AI Solutions.
- US citizenship- REQUIRED
- Ability to independently gather and document requirements, design solutions, implement and support features.
- Strong communication skills (communicate and describing features, functionality, process and delivery concepts to clients clearly and fluidly).
- Bachelor's Degree, preferably in Information Technology/Computer Science/Engineering
- Certified System Administrator & Certified Application Development (Required).
- Certified Implementation Specialist - ITSM, CSM, FSM, HAM, SAM, Discovery (2 CIS certs Required)
- Certified Implementation Specialist-Data Foundations(CMDB & CSDM) (Preferred)
- Pro and/or Pro Plus Certifications (Preferred)
What Sigital offers:
- Remote FTE work
- Healthcare benefits
- 401K plan
- Working for a great ServiceNow Premier Partner
Salary : $2 - $3