Human Resources Generalist

ABOUT SIGHTVIEW

Sightview Software LLC provides a suite of industry-leading software specifically geared toward ophthalmology and optometry practices — practice management, surgical, revenue cycle management (RCM), MIPS reporting, and more. Sightview is a one-stop shop for eye care specialists and their patients.

Integrity • Collaboration • Accountability • Resilience • Engagement

JOB SUMMARY

The HR Generalist is a versatile, hands-on HR partner responsible for full-cycle recruiting across Sightview's U.S. workforce, from requisition through offer, while also providing day-to-day support across onboarding, employee relations, benefits, HRIS administration, performance management, and HR policy. Sightview is a multi-state, globally distributed organization, and this role supports employees across multiple U.S. states as well as our broader global team. Reporting to the VP of Human Resources, this role is a key point of contact for managers and employees, balancing tactical execution with sound judgment on sensitive matters. We value curiosity and a strong learning mindset as much as direct experience — if you're adaptable, eager to grow, and bring the right attitude, we want to hear from you even if you don't check every box below.

ESSENTIAL DUTIES & RESPONSIBILITIES

Recruiting & Talent Acquisition

• Own full-cycle recruiting for U.S.-based roles, from intake and job posting through sourcing, screening, interview coordination, and offer.
• Partner with hiring managers to understand role requirements, build effective job postings, and manage candidate pipelines.
• Coordinate and conduct candidate screening calls and interviews, ensuring a positive and consistent candidate experience.
• Extend offers, negotiate terms within approved guidelines, and manage the pre-employment process (background checks, drug screening, etc.).
• Track recruiting metrics (time-to-fill, source of hire, pipeline health) and report on hiring progress to the VP of Human Resources.

Onboarding & Employee Lifecycle

• Support new hire onboarding, ensuring a smooth, compliant, and welcoming start for every new employee.
• Assist with employee lifecycle transactions (transfers, promotions, terminations) in partnership with the VP of Human Resources.

Employee Relations

• Serve as a first point of contact for employee questions and concerns, escalating complex matters to the VP, HR as needed.
• Support the investigation and resolution of employee relations issues, documenting outcomes appropriately.
• Help ensure consistent, fair, and compliant application of company policy across a multi-state and globally distributed workforce.

Benefits Administration

• Assist with day-to-day benefits administration, including enrollment support, employee questions, and coordination with benefits vendors/brokers.
• Support open enrollment activities and communications.

HRIS & Data

• Maintain accurate employee data in Sightview's HRIS (ADP), including new hires, changes, and terminations.
• Run and review standard HR reports, and support data integrity audits.

Performance Management & Policy

• Support the performance management cycle, including tracking timelines, coordinating reviews, and assisting managers with process questions.
• Help maintain, update, and communicate HR policies, ensuring alignment with applicable federal, state, and local employment law.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Human Resources, Business, or a related field, or equivalent combination of education and experience.
• 3 years of experience as an HR Generalist or in a similarly broad HR role.
• Full-cycle recruiting experience, including sourcing, screening, and offer management.
• Working knowledge of employment law and HR compliance requirements across multiple U.S. states.
• Experience with HRIS platforms (ADP experience a plus).
• Strong judgment and discretion in handling confidential and sensitive employee information.
• Excellent communication and interpersonal skills, with the ability to build trust with employees and managers at all levels.
• Highly organized, with the ability to manage multiple open requisitions and HR priorities simultaneously.
• We prioritize attitude, curiosity, and a learning mindset over ticking every box — if you're close but not a perfect match on paper, we still encourage you to apply.

PREFERRED QUALIFICATIONS

• PHR or SHRM-CP certification.
• Experience supporting a multi-state or globally distributed workforce.
• Experience in a healthcare, SaaS, or technology environment.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

This role is primarily performed in a standard office or home-office environment. Employees may be required to sit for extended periods and use a computer keyboard, mouse, and monitor for the majority of the workday, and may occasionally lift up to 15 lbs of office equipment or materials. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this role.

COMPENSATION & BENEFITS

The anticipated pay range for this role is $62,000 – $78,000 per year, based on experience, qualifications, location, and internal equity. Actual pay may vary from the posted range.

Sightview offers a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) plan with company match; and a selection of additional voluntary benefits. Eligibility and plan details are provided during onboarding.

BACKGROUND CHECK & DRUG-FREE WORKPLACE

Employment with Sightview is contingent upon successful completion of a pre-employment background check. Sightview also conducts drug testing as a condition of employment. Our screening panel includes marijuana; however, a positive marijuana result alone will not disqualify an applicant from employment.

EQUAL EMPLOYMENT OPPORTUNITY

Sightview Software LLC is an Equal Opportunity Employer. We recruit, hire, train, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION

Sightview is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you require an accommodation, please contact Human Resources to make your request.