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Patient Account Manager

Sight Spectrum Technology Solutions Pvt Ltd
Dover, DE Contractor
POSTED ON 10/14/2026
AVAILABLE BEFORE 2/11/2027

Role: Patient Financial Services SBO Manager

Location: Dover, DE 19901

Shift: Days, Full Time

contract: Full time

Modality: Accounting / (Revenue Cycle/Revenue Mgmt Specialist)

Status: Full Time

Shift: Days

General Summary:

Responsible for directing, coordinating, and planning staff for Epic Single Business Office (SBO) functions. Manages cash application and customer service activities for all Bayhealth entities (Medical Center, employed physicians, Bayhealth Medical Group, Wellness Centers, and Occupational Health). Responsibilities for the Customer Service Team include efficient and accurate patient billing and collections, financial counseling, vendor processes, and reconciliation of patient accounts, along with other associated treasury functions. Responsibilities for the Cash Management team include oversight of posting, balancing, and reconciling daily cash activities, as well as researching missing payments and remittances. Must work collaboratively with Bayhealth departments to resolve patient complaints and ensure compliant billing. Adhere to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans.

Required Education, Credential(s) and Experience:

Education: Bachelor Degree; Business; In lieu of a bachelors degree, will accept a High School Diploma or GED with eight (8) years of Revenue Cycle Progressive leadership experience. (Four years of experience for a verified associates degree.)

Credential(s): None Required;

Experience:

Required: Five years in patient accounting, third-party reimbursement, or related field, to include a minimum of three (3) years of experience in a supervisor or leadership role. Experience in treasury management.

Preferred: Seven years in patient accounting, third-party reimbursement, or related field, to include a minimum of five (5) years of experience in a supervisor or leadership role.

Pay: $80.00 - $120.00 per year

Benefits:

  • Flexible schedule

Work Location: In person

Salary : $80 - $120

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