What are the responsibilities and job description for the Field Service Engineer position at SIG Group?
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FIELD SERVICE ENGINEER
SUMMARY OF ROLE:
COMPENSATION: $75k-$80k
Requires 100% travel.
This role involves planning, coordinating, and executing preventive and corrective maintenance to ensure the optimal operation of SIG filling line equipment at customer sites. The position requires strong technical expertise in mechanical adjustments, troubleshooting, and control system repair, as well as excellent customer relations skills. The engineer will also support continuous improvement efforts by analyzing system performance and implementing operational enhancements.
KEY RESPONSIBILITIES:
As an at-will employer, SIG reserves the right to add to or modify this list to the extent it deems necessary.
We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us .
WE OFFER:
SIG is the place for you to build something incredible. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.
About Sig
SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better.
Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.
FIELD SERVICE ENGINEER
SUMMARY OF ROLE:
COMPENSATION: $75k-$80k
Requires 100% travel.
This role involves planning, coordinating, and executing preventive and corrective maintenance to ensure the optimal operation of SIG filling line equipment at customer sites. The position requires strong technical expertise in mechanical adjustments, troubleshooting, and control system repair, as well as excellent customer relations skills. The engineer will also support continuous improvement efforts by analyzing system performance and implementing operational enhancements.
KEY RESPONSIBILITIES:
As an at-will employer, SIG reserves the right to add to or modify this list to the extent it deems necessary.
- Implement and manage hands-on maintenance, troubleshooting, and repair activities for industrial filling equipment.
- Plan, coordinate, and execute preventive and corrective maintenance to ensure equipment efficiency and minimal downtime.
- Conduct systematic root cause analysis of equipment malfunctions and breakdowns, ensuring permanent resolutions.
- Troubleshoot mechanical, electrical, automation, pneumatic, and PLC systems; perform electrical wiring and PLC programming when required.
- Install and commission manual, rotary, and aseptic filling machinery in compliance with specifications and standard operating procedures.
- Provide production support post-maintenance to restore or enhance line efficiency.
- Prepare and submit detailed service reports to the back office, documenting maintenance history, system failures, and recommended improvements.
- Interpret maintenance manuals, schematics, and wiring diagrams to diagnose and repair equipment.
- Collaborate with engineering, field service, technical support, and management teams to plan deployments, resolve technical issues, and manage customer expectations.
- Provide customer training on equipment operation, safety procedures, and preventive maintenance practices.
- Ensure compliance with safety regulations and conduct safety training as needed.
- Supervise and coordinate external contractors and support staff when required
- Associate degree in Electrical, Mechanical, or Industrial Engineering OR a Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering (preferred).
- 4-8 years of experience in equipment maintenance, troubleshooting, and service within a manufacturing or field service environment.
- Experience with packaging line technologies (Carton and Bag-in-Box preferred).
- Hands-on experience with servo programming, Allen-Bradley PLC programming, electrical systems, mechanical systems, and pneumatic machinery.
- Strong ability to analyze system performance and implement continuous improvement initiatives.
- Proficiency in Microsoft Word and Excel.
- Ability to interpret technical manuals, schematics, and wiring diagrams.
- Able to travel 100%
We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us .
WE OFFER:
- Generous Day 1 eligibility healthcare & life insurance for you and qualified dependents
- 401K Retirement matching reimbursement
- Vacation & PSL
- Paid Holidays
- Performance Bonus
- And much more!
SIG is the place for you to build something incredible. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.
About Sig
SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better.
Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange.
Salary : $75,000 - $80,000