What are the responsibilities and job description for the Festival Box Office Associate position at SIFF?
SIFF 2026 Box Office Associates
About Us
Our Mission
SIFF is a Seattle-based 501(c)(3) arts nonprofit dedicated to the creation of vibrant experiences and spaces that champion film discovery and arts education.
At SIFF We Value… Partnership, Sustainability, Curiosity, Inclusion, Courage
Diversity, Equity, Inclusion and Social Justice
SIFF is committed to being an anti-racist and anti-oppression organization. We strive to provide an environment that encourages inclusive experiences for all our audiences, volunteers, artists, staff, and greater community. To create inclusivity and belonging, SIFF expects everyone participating in our events to uphold and embrace this commitment.
SIFF has a stated commitment Racial Equity and Social Justice (RESJ)
We believe that our mission-centered work to create and share space for community bears a responsibility to be fiercely inclusive of communities that have long been systematically marginalized and excluded. We are dedicated to improving racial equity within our organization and our community. Our strategic commitment means that we approach our work through an RESJ “lens,” to ensure we are centering RESJ principles through our work.
About The Position
Reporting to the Festival Box Office Assistant Manager, FESTIVAL BOX OFFICE ASSOCIATES provide every customer with a top-notch experience during the Seattle International Film festival. This position provides over the phone, via electronic communication, and in person support. Box Officers are responsible for festival ticket and pass sales, voucher redemption and customer service.
Wage: $22/ hour
Employment type: Temporary Part-Time
Employment Duration: 5/6/2026 to 5/18/2026
Reports to: Festival Box Office Assistant Manager
Primary Duties & Responsibilities
To Be Considered
SIFF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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About Us
Our Mission
SIFF is a Seattle-based 501(c)(3) arts nonprofit dedicated to the creation of vibrant experiences and spaces that champion film discovery and arts education.
At SIFF We Value… Partnership, Sustainability, Curiosity, Inclusion, Courage
Diversity, Equity, Inclusion and Social Justice
SIFF is committed to being an anti-racist and anti-oppression organization. We strive to provide an environment that encourages inclusive experiences for all our audiences, volunteers, artists, staff, and greater community. To create inclusivity and belonging, SIFF expects everyone participating in our events to uphold and embrace this commitment.
SIFF has a stated commitment Racial Equity and Social Justice (RESJ)
We believe that our mission-centered work to create and share space for community bears a responsibility to be fiercely inclusive of communities that have long been systematically marginalized and excluded. We are dedicated to improving racial equity within our organization and our community. Our strategic commitment means that we approach our work through an RESJ “lens,” to ensure we are centering RESJ principles through our work.
About The Position
Reporting to the Festival Box Office Assistant Manager, FESTIVAL BOX OFFICE ASSOCIATES provide every customer with a top-notch experience during the Seattle International Film festival. This position provides over the phone, via electronic communication, and in person support. Box Officers are responsible for festival ticket and pass sales, voucher redemption and customer service.
Wage: $22/ hour
Employment type: Temporary Part-Time
Employment Duration: 5/6/2026 to 5/18/2026
Reports to: Festival Box Office Assistant Manager
Primary Duties & Responsibilities
- Accurately and efficiently sell tickets, gift certificates, memberships and passes
- Open/Close box office, reconcile any cash, provide daily transaction reporting
- Provide excellent customer service and positive cinema going experiences to all SIFF customers and guests
- Assist customers with purchasing via email and phone when needed
- Provide information about SIFF and SIFF’s programs to customers and guests
- Other duties as assigned
- 1 years experience in customer service; ticketing experience a plus
- 1 years experience with cash handling
- Superior customer service skills
- Ability to multitask and think on your feet
- High comfort level with computers and POS systems
- Ability to work a flexible schedule consisting of nights, weekends and holidays
- Strong communication skills
- Demonstrated ability to work with diverse, creative personalities
- Ability to work effectively alone and with a team
- Ability to maintain confidentiality with information
- Be organized and detail oriented
- Have strong problem solving skills
- This is a temporary, hourly position
- This is an FLSA overtime non exempt position (Overtime rates are 1.5x hourly rate)
- This position is not eligible for health or other benefits
- Access to discounts and passes to some SIFF programming and events hosted by neighboring Arts organizations
To Be Considered
- Please apply to this job posting directly at siff.net.
- Attach your resume detailing all relevant professional and lived experience to the role.
- Attach a cover letter stating why you’re interested in SIFF and how your professional experience qualifies you to be successful in the role.
- Note: Our hiring teams appreciate and hold more value for self-written cover letters. AI generated cover letters are easy to spot and prevent us from getting to know the real you!
- All attachments must be in PDF format.
SIFF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Salary : $22