What are the responsibilities and job description for the Office Assistant/Customer Service position at Siesta LLC?
About us
Do you have experience in Office environment? Are you looking to learn and gain more experience in a dynamic environment?
We are a wholesale company looking for a motivated and multitasking Office Assistant with previous experience in customer service and shipping, someone who is passionate about making a difference and loves their job!
You’ll gain hands-on experience supporting operations and building customer relations.
We only accept applications from candidates that meet the requirements and experience.
What we need:
Multitasking with attention to detail.
Familiarity with Microsoft excel and QB.
Excellent verbal and written communication skills, preferable bilingual English-Spanish
Work both independently and enjoy teamwork
Self-motivated and trustworthy
Teamwork skills required
Responsibilities:
- Answer phone calls / customer service
- Send emails/ order inquiries. Maintaining strong communication with customers and following up on orders shipped.
- Orders processing in Excel and QB.
- Take orders / over the phone or by email. Calculating charges, and process billing or payments.
- Provide information about products and services.
- Review customer accounts and make changes, if necessary.
- Handle returns or complaints.
- File papers / organize office
- Make invoices/ sales orders
Our hours of operation are Monday - Friday from 9am-5:30pm
We are looking to hire someone as soon as possible!
Job Types: Full-time, Contract
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17