Course Support Administrator

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.

SierTeK Ltd. is seeking a Course Support Administrator to support an opportunity at Wright Patterson AFB, OH.

POSITION OVERVIEW SECTION 

The employee will provide day-to-day administrative, technical, and operational support to Course Directors, Program Directors, and Instructors at USAFSAM/FEEE. This role supports professional military medical education programs, workshops, and operational logistics to ensure effective training delivery and organizational continuity.

Essential Job Functions

• Course & Program Administration
  • Assist with coordination, organization, and daily management of professional education courses and workshops for USAFSAM/FEEE Course and Program Directors and Instructors. 
  • Provide support with transmittal of program information and instructional materials.
  • Maintain Continuing Medical Education (CME) databases for course participants.
• General Administrative Support
  • Handle communication duties such as phone calls, email correspondence, document editing, and filing.
  • Serve as the primary point of contact for updates to the Aerospace Medicine Education Branch’s Air Force Knowledge Exchange (AFKN) webpages.
  • Work with USAFSAM/ED on administrative documentation requirements of the USAFSAM/FEEE courses.
  • Provide administrative and technical support to the USAFSAM/FEEE education programs, including Graduate Medical Education (GME) programs.
• Technical Support & Systems Management
  • Support and maintain SharePoint sites in collaboration with the branch SharePoint Manager and Technical Expert.
  • Maintain the Continuing Medicine Education (CME) database for students attending USAFSAM/FEEE courses. 
  • Utilize internal systems including:
    • ETMS (Education Training Management System)
    • TRS (Travel Request System)
    • DTS (Defense Travel System)
    • MICT, vPC, SharePoint
• Travel Coordination
  • Prepare, process, and manage travel requests, orders, and vouchers through DTS and related systems.
  • Coordinate transportation and lodging for training events.
• Operational Support
  • Monitor and manage office supply inventory to ensure uninterrupted operations.
  • Provide assistance in physically moving training equipment (up to 45 lbs solo, 100 lbs two-person lift).
  • Occasionally support educational activities in outdoor or dusty environments and while standing for extended periods.
• Confidentiality & Data Integrity
  • Maintain confidentiality and security of all communications, documents, and data in accordance with Air Force policy.

Minimum Position Requirements

• Experience & Skills
  • Minimum of 3 years’ experience as an administrative program manager.
  • Demonstrated advanced typing, strong organizational abilities, and the capacity to work independently.
  • Proficient in Microsoft Office Suite (Teams, Word, Outlook) and advanced functions in Excel, PowerPoint, Adobe, and document management tools.
• Adaptability & Learning
  • Willingness to learn and manage digital training platforms adopted by USAFSAM to enhance educational delivery.

Highly Desired Qualifications:

• Associate’s degree (experience may be accepted in lieu of degree).
• Previous administrative experience in a military environment.

SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

If you need assistance or accommodation due to a disability, you may contact us at 1 833.743.7835.