What are the responsibilities and job description for the Inside Sales Support - Customer Service position at Sierra Pacific Windows?
JOB REQUIREMENTS: Work with customer service manager and leaders to
ensure proper customer service is being delivered Communicate and
coordinate with internal departments Partner with the sales team to meet
and exceed customer\'s service expectations Provide feedback to the
company regarding service failures or customer concerns Assist customers
with questions and concerns while providing accurate answers and
responses Inform potential/existing customers about products and
services Handle returns or complaints while recording details of
inquiries, comments or complaints Provide timely and accurate
information to incoming customer order status and product knowledge
requests Process customer orders, changes, and returns \*\*\*\*\* OTHER
EXPERIENCE AND QUALIFICATIONS: 6 months\' prior customer service
experience Knowledge of window products, window quoting systems, and
AS400 is a plus Excellent verbal and written communication skills with
emphasis on professionalism Proficient in Microsoft Outlook, Word, and
Excel High regard for accuracy Dependable, self-motivated, and organized
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply In Person: Sierra Pacific
Windows 520 S. Whelen Ave Medford, WI 54451 Apply Online: spi.careers
ensure proper customer service is being delivered Communicate and
coordinate with internal departments Partner with the sales team to meet
and exceed customer\'s service expectations Provide feedback to the
company regarding service failures or customer concerns Assist customers
with questions and concerns while providing accurate answers and
responses Inform potential/existing customers about products and
services Handle returns or complaints while recording details of
inquiries, comments or complaints Provide timely and accurate
information to incoming customer order status and product knowledge
requests Process customer orders, changes, and returns \*\*\*\*\* OTHER
EXPERIENCE AND QUALIFICATIONS: 6 months\' prior customer service
experience Knowledge of window products, window quoting systems, and
AS400 is a plus Excellent verbal and written communication skills with
emphasis on professionalism Proficient in Microsoft Outlook, Word, and
Excel High regard for accuracy Dependable, self-motivated, and organized
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply In Person: Sierra Pacific
Windows 520 S. Whelen Ave Medford, WI 54451 Apply Online: spi.careers