What are the responsibilities and job description for the Appointment Generator (Costco Locations) position at Sierra Pacific Mortgage Company, Inc.?
The Opportunity
Sierra Pacific Home and Comfort is hiring a Lead Generation representative to create in-store interest and set appointments for in-home consultations. This role exists to provide a welcoming first point of contact and ensure customers receive clear, accurate information before scheduling.
Key Responsibilities
Your Typical Shift
You’ll arrive at your assigned retail location with your own transportation, get set up, and be ready to greet customers as they pass by. Much of the day is spent on your feet, staying attentive and approachable, with steady periods of conversation.
Between interactions, you’ll use your phone to enter information into an app, confirm appointment details, and keep your notes organized so nothing is missed. You’ll work independently, manage your pace, and wrap up by ensuring entries are complete and ready for the next step in the customer’s experience.
Sierra Pacific Home and Comfort is hiring a Lead Generation representative to create in-store interest and set appointments for in-home consultations. This role exists to provide a welcoming first point of contact and ensure customers receive clear, accurate information before scheduling.
Key Responsibilities
- Start friendly conversations with shoppers and introduce our home service solutions
- Share basic details and answer initial questions in a professional manner
- Capture customer information and schedule appointments using a simple phone-based app
- Represent Sierra Pacific Home and Comfort with consistent courtesy and follow-through
- Strong verbal communication and comfort speaking with anyone who walks by
- Customer-first mindset and dependable professionalism
- Basic sales or customer service experience (lead generation experience is a plus)
Your Typical Shift
You’ll arrive at your assigned retail location with your own transportation, get set up, and be ready to greet customers as they pass by. Much of the day is spent on your feet, staying attentive and approachable, with steady periods of conversation.
Between interactions, you’ll use your phone to enter information into an app, confirm appointment details, and keep your notes organized so nothing is missed. You’ll work independently, manage your pace, and wrap up by ensuring entries are complete and ready for the next step in the customer’s experience.