What are the responsibilities and job description for the Appointment Generator (Costco Locations) position at Sierra Pacific Home and Comfort?
Position Summary
Appointment Generator (Costco Locations)
Part-Time/Full-Time | $16.90–$25.00 per Hour | Paid Training Included
Sierra Pacific Home and Comfort is seeking an Appointment Generator (Costco Locations) to support our in-store kiosk program. This role exists to create a courteous, efficient first point of contact with Costco members, share a brief overview of our home service solutions, and schedule qualified in-home consultation appointments for our team. If you enjoy steady interaction, clear expectations, and representing a professional organization, this position offers structured work with direct customer engagement. Flexible schedule.
Primary responsibilities:
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Approach and welcome Costco members in a polite, professional manner
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Provide a clear, high-level explanation of services, ask simple qualifying questions, and listen carefully to member needs
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Schedule consultation appointments and document lead details accurately and consistently
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Maintain a neat, organized kiosk area that is ready for ongoing foot traffic
Required knowledge and skills:
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Strong verbal communication and a customer-first mindset
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Basic sales or customer service lead generator experience preferred
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Comfort using a smartphone for simple, app-based entry
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Dependable personal transportation and the ability to work independently
If you take pride in professional communication and consistent follow-through, we encourage you to apply.
What Your Shift Looks Like
You’ll arrive at the Costco location (6750 Stanford Ranch Road, Roseville) ready to be on your feet and visible to foot traffic. Much of the shift is steady conversation—smiling, making eye contact, and comfortably speaking with nearly everyone who passes by. You’ll pace yourself through busy surges, stay approachable, and keep your phone handy to enter information as you go. You’ll also manage your time independently, staying organized and consistent from the first interaction to the end of the day.
Salary : $17 - $25