What are the responsibilities and job description for the Delivery Technician position at Sierra Oxygen Service?
Delivery Technician — Sierra Oxygen Service
Sierra Oxygen Service delivers home oxygen and medical equipment to patients across Reno, Dayton, Gardnerville, and Carson City. Our delivery technicians are often the most important face our patients see, and we're looking for someone reliable, personable, and hands-on to join our team.
Compensation: Starting at $18/hour, plus health, dental, and vision benefits, a SIMPLE IRA retirement plan.
Responsibilities include but are not limited to:
- Provide exceptional customer service to patients, caregivers, and medical providers
- Complete home safety evaluations and educate patients/caregivers on the safe use of home oxygen and medical equipment
- Set up, orient, and demonstrate safe operation of oxygen and home medical equipment
- Obtain return demonstration from patients/caregivers to confirm they understand safe use of equipment ordered
- Accurately pick and compile ordered supplies and equipment
- Assist with warehouse duties including stocking, rotating inventory, receiving, shipping, cleaning equipment, placing orders, and facility maintenance
- Gather all required documentation, technology, and patient education materials for each delivery
- Organize delivery routes to meet therapy and patient schedules on time
- Call patients/caregivers to schedule deliveries and proactively inform them if a scheduled timeframe can't be met
- Pick up discontinued equipment
- Maintain a clean delivery vehicle and bring it in for scheduled maintenance
- Lift/move up to 50 lbs unassisted; must pass a pre-employment physical exam, including DOT physical if applicable to vehicle class
Requirements:
- High school diploma or GED preferred
- Valid driver's license with a good driving record
- Must be 21 years or older
- Previous delivery and/or warehouse experience preferred
- Strong organizational and time management skills
- Excellent verbal communication skills
- Comfortable using a smartphone and tablet
- Available for flexible hours, alternate shifts, on-call rotations, overtime as needed, and every-other-weekend on-call
- Must pass a pre-employment background check
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person