Demo

Information Technology Support Technician

Sierra ITS
Schaumburg, IL Full Time
POSTED ON 12/3/2025 CLOSED ON 12/18/2025

What are the responsibilities and job description for the Information Technology Support Technician position at Sierra ITS?

We are seeking a hands-on IT Support Technician to join our team, providing critical support to 100 onsite municipal staff members. You'll dig into a wide range of hardware, software, and infrastructure technologies, ensuring that the technology works and users are happy.


This is a full-time permanent position, paying an hourly rate plus benefits, in a unique environment that provides professional challenge and stability.


Your Mission

  • User Support - Desktop and laptop support for Windows 11
  • Systems & Administration Support - AD cleanup, management, and migration
  • Software & Application Support - Custom apps
  • Infrastructure & Backup Support - VMware, Veeam and Backup Exec,


Your Background

  • 2 years of professional IT support
  • Strong hands-on support for PCs, laptops, and hardware peripherals
  • Active Directory user management; exposure to AD migrations preferred.
  • Windows and Microsoft O365 expert
  • Basic understanding of servers, networking concepts, and troubleshooting
  • Squeaky clean criminal record - Must pass FBI fingerprint level background check


Apply today for immediate consideration!

Salary : $25 - $30

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