What are the responsibilities and job description for the Project Manager and Scrum Master Phoenix - AZ - Arizona position at Sierra Business Solution LLC?
Role: Scrum Lead & PM for digital assets
Descriptions:
Being the Lead Scrum Master in Digital Client Enablement Technology, you will support a centralized digital technology team focused on middleware, infrastructure, and client enablement capabilities that serve both external clients and internal WAB applications. You will go beyond standard application delivery by helping the team understand and manage the broader business, client, environmental, dependency, and cross-team impacts of middleware and infrastructure work. In this role, you will drive Agile execution, facilitate ceremonies, manage dependencies, improve delivery transparency, and partner closely with the Product Owner, technology lead, squad, portfolio managers, stakeholders, and management to ensure priorities, risks, roadmaps, impediments, and outcomes are clearly communicated and kept on track.
Your Primary Responsibilities:
Agile Leadership and Delivery Execution
Apply strong Agile and Scrum knowledge to support a Digital Client Enablement Technology squad working across middleware, infrastructure, and client-facing enablement capabilities
Facilitate Agile ceremonies and ensure the team is aligned on priorities, dependencies, risks, timelines, and delivery commitments
Partner with the Product Owner and squad to maintain a healthy, prioritized backlog with well-refined user stories and clearly understood outcomes
Balance delivery timeframes with continuous iteration so stakeholder and client feedback can be incorporated into team planning and execution
Participate in Scrum of Scrums and related coordination forums to ensure alignment across squads, teams, and broader technology priorities
Digital Client Enablement, Middleware, and Infrastructure Coordination
Support delivery for middleware and infrastructure capabilities that enable interaction between clients and WAB, as well as services used by internal WAB applications
Help coordinate work across infrastructure and middleware areas such as data, Tomcat, APIs, open containers, MQMP, and FIX, where applicable to the team s scope
Understand that middleware and infrastructure delivery can have broad downstream impacts, requiring attention to business impact, client impact, environmental readiness, and cross-application dependencies
Actively identify delivery risks, dependency gaps, impediments, and communication needs across teams, escalating appropriately and driving timely resolution
Support a team environment that includes a significant number of new team members by helping establish effective Agile ways of working, communication rhythms, and delivery discipline
Communication, Stakeholder Management, and Program Visibility
Provide clear, proactive, and transparent communication to technology leads, portfolio managers, stakeholders, and management on progress, risks, impediments, and delivery status
Drive practical communication between the technology lead and the broader team, ensuring ideas, updates, concerns, and roadmaps are surfaced early and clearly
Partner with portfolio management and program stakeholders to share updates, identify opportunities for improvement, and support roadmap visibility
Use concise metrics and delivery updates to create transparency and help stakeholders understand progress, risks, and decisions needed
Serve as a connector across teams and stakeholders, helping manage competing priorities and ensuring alignment to delivery goals
10 years experience as a Scrum Master or Project Manager in digital assets Technology squad working across middleware, infrastructure, and client-facing enablement capabilities
Certified Scrum Master (CSM), PMI-ACP, or equivalent certification.
Responsibilities
Facilitate Scrum ceremonies and manage project delivery.
Coordinate with stakeholders to prioritize and manage the product backlog.
Ensure compliance with payments industry regulations
SKILLS: Mortgage - Servicing, Microsoft MDS