What are the responsibilities and job description for the Oms Lead Memphis - TN - Tennessee position at Sierra Business Solution LLC?
Job Title : Order Management Systems Manager
Location : Memphis, Tn - On-site 100%
SKILL
Order and Service Management
AI SUG KEY SKILLS
Order Management Integration API Agile Scrum
AI SUG INTERVIEW QUESTIONS
Can you describe your experience with Order Management Systems? How do you approach integration between different systems? What is your experience with Agile methodologies? Can you provide an example of a gap analysis you conducted? How do you ensure effective communication within a Scrum team?
ADDN NOTES
JOB DESCRIPTION
2 Candidate Submittal Slots, New High Level Policy GBaMS ReqID: 10769963 Competencies: 10 years experience required Order and Service Management Must Have TechnicalFunctional Skills - Overview A Techno-Functional OMS Manager to lead the design, implementation, and optimization of AutoZone s Order Management ecosystem. The role will focus on enhancing and integrating Kibo OMS, Orderful, and Kibo Drop Ship capabilities, ensuring seamless end-to-end order orchestration and fulfillment processes across enterprise systems. Key Responsibilities: Functional & System Ownership Own and manage AutoZone OMS landscape (Kibo, Orderful, Drop Ship modules) Document and enhance current OMS capabilities, workflows, and integrations Define and optimize end-to-end order lifecycle scenarios (order capture, routing, fulfillment, drop ship) Integration & Solutioning Drive seamless integration between Orderful and Kibo OMS including Drop Ship Collaborate with engineering teams on API-led, event-driven integrations Ensure alignment with existing AZ enterprise systems and processes Assessment & Gap Analysis Conduct current state assessments of OMS capabilities Perform technical and functional gap analysis Recommend solution approaches for Drop Ship enablement and OMS enhancements Agile Delivery & Scrum Leadership Lead Scrum ceremonies, backlog grooming, and sprint execution Define and enforce Definition of Done and Definition of Ready Drive delivery within Agile SAFe frameworks across cross-functional teams Engineering & Delivery Execution Support engineering teams in standing up Kibo Drop Ship module Coordinate across development, QA, and integration teams Ensure delivery of scalable, high-quality OMS solutions Stakeholder Collaboration Work with AutoZone business, IT, and external partners Facilitate alignment across teams for end-to-end solution delivery Ensure all stakeholders are aligned towards business outcomes and delivery milestones Required Qualifications B Tech, Computer Science, Engineering, or equivalent experience 10 years of experience in Order Management Systems (OMS) preferably Kibo OMS Retail Commerce platforms Strong techno-functional expertise in Kibo OMS, Orderful (or similar EDIintegration platforms), and Drop Ship processes Proven experience in system integration, API-based architectures, and enterprise application ecosystems Hands-on experience in Agile Scrum Experience in functional design, system documentation, and process modeling Strong track record in gap analysis, solutioning, and end-to-end delivery execution Roles & Responsibilities Own and manage end-to-end OMS ecosystem (Kibo, Orderful, Drop Ship) Enhance and document existing OMS capabilities, workflows, and integrations Drive integration between Orderful and Kibo OMS, including Drop Ship flows Perform functional and technical gap analysis and recommend improvements Lead Drop Ship module implementation and enablement Define and validate end-to-end order lifecycle scenarios (order to fulfillment) Lead AgileScrum delivery (ceremonies, backlog, sprint execution) Define and enforce Definition of Done and Ready Collaborate with business, IT, and external partners for solution alignment Ensure successful delivery of integration, engineering, and OMS enhancements Preferred Qualifications Experience with Kibo Drop Ship module implementation Exposure to retail omnichannel commerce ecosystems Familiarity with cloud platforms (Azure AWS) and integration tools Experience working with distributed global teams Generic Managerial Skills, If any Good organizational and problem-solving skills Good team player who is self-motivated and well organized Strong oral and written communication skills Ability to work with remote teams Ability to manage project scope