What are the responsibilities and job description for the Desktop Support Louisville - KY - Kentucky position at Sierra Business Solution LLC?
Louisville KY
Job Description:
>> The Desktop Support Technician maintains, repairs, and troubleshoots desktop hardware and software packages
>> Responsible for customer service and end-user training
>> Responds to escalated telephone, email, and online requests for technical support
>> Dispatches and monitors breakfix repairs, including services performed by other 3rd party vendors
Requirements:
>> Exp in Desktop support End user support Engg
>> Comprehensive knowledge of Microsoft Office applications
>> Experience in Analytical Skills and process documentation
>> Experienced documenting, tracking, and monitoring problems using applicable systems and tools
>> Intermediate mathematical skills
Salary : $30