What are the responsibilities and job description for the CCAI Architect Phoenix - AZ - Arizona position at Sierra Business Solution LLC?
8 years of experience in Contact Center, Cloud Architecture, or Customer Experience platforms.
5 years of experience with Google Cloud Platform (Google Cloud Platform).
Hands-on experience with Google Contact Center AI (CCAI) and Dialogflow CX.
Strong experience implementing and supporting Five9 CCaaS solutions.
Experience designing enterprise-scale cloud-native architectures.
Proven experience leading contact center transformation and migration projects.
Salary : $65 - $70