Assistant Director of Admissions - Siena University

The Assistant Director of Admissions supports the recruitment efforts and goals of the University. Reporting to the Director of Admissions, the Assistant Director will build and maintain relationships with and advise prospective students and their families, from inquiry to enrollment. They will manage a primary recruitment territory and travel calendar and continue to strengthen relationships with school counselors and advisors. They will also host on campus and virtual visit opportunities. This role plays a key part in achieving enrollment and retention goals through strong collaboration, relationship building, organization and a student-centered mindset.

Key Responsibilities

• Build and maintain relationships with prospective students and their families, from inquiry to enrollment
• Manage a primary recruitment territory and travel calendar.
• Build relationships with school counselors, advisors and key influencers
• Host and support on-campus and virtual visit opportunities such as open houses and admitted student events.
• Represent Siena University at recruitment events - both on campus, off campus and virtually.
• Communicate effectively a strong and differentiated brand position for Siena University.
• Review admissions applications and provide recommendations on admissions.
• Utilize our CRM (Slate) to manage recruitment, communication and reporting.
• Analyze enrollment data and trends to inform recruitment and territory strategy.

Annual Salary: $62,410.00

• The hiring salary above represents the University's good faith estimate at the time of posting in compliance with the Albany County Salary Transparency Law.

Candidates must possess a valid driver's license and insurability at the time of appointment and must maintain such license and insurability throughout the tenure of employment.

A background screening will be required.

Minimum Qualifications

• Education: Bachelor's degree required
• Customer service excellence: Strong commitment to customer service, giving our families the best experience possible.
• Collaboration: Demonstrated ability to partner effectively with others both internally and externally
• Analytical & communication skills: Strong interpersonal communication and organizational skills. Able to explain complex information in a clear and supportive way. Comfortable presenting to large groups.
• Ethics & confidentiality: High degree of professionalism, accuracy, and discretion in handling sensitive student information.
• Accuracy: high attention to detail and commitment to accuracy
• Time Management: ability to manage multiple priorities in a fast-paced, team-oriented environment.
• Technology Focused: proficiency with Microsoft Office and a curious mindset towards learning new software systems.
• Mission Driven: demonstrated commitment to Siena's mission of student access, affordability, and success.

Preferred Qualifications

• Education: Master's degree in Higher Education Administration, Business, or a related field.
• Experience: 2 years of experience in sales, admissions or higher ed
• Technology Fluency: Experience with student information systems or databases such as Ellucian Banner, Slate or similar tools.
• Public engagement: Skilled presenter at recruitment events and counselor programs; capable of translating policy into accessible, engaging language for families.
• Process improvement: Familiarity with continuous improvement methodologies to streamline operations and enhance service quality.

Core Competencies

• Student advocate: Delivers caring, student-centered service that breeds success.
• Collaborative Teammate: Works effectively across campus to ensure a seamless experience for students and families.
• Learner and Problem-Solver: Demonstrates curiosity, initiative, and adaptability in mastering new tasks.
• Ethical Steward: Handles confidential financial and student information with integrity and discretion.
• Effective Communicator: Builds trust through clear, compassionate, and professional communication

Benefits:

Siena University offers a generous benefit package to eligible full-time employees. The benefit package currently includes a retirement plan contribution equal to 10% of an eligible participant's compensation (as defined under the plan) after meeting the plan's eligibility requirements, and tuition reimbursement and exchange opportunities for eligible employees, spouses, and dependents. Eligible university employees currently enjoy a work schedule that includes half-day Fridays in the summer and an expansive holiday schedule, including up to two weeks off during winter break. Other perks currently include complimentary breakfast Thursdays in the dining hall, access to University community lectures and productions, complimentary University gym and library memberships, discounted and complimentary tickets to Siena Division I sporting events, and more. Opportunities for remote work may be available as well.

Siena cares for and values each member of its workforce and actively supports upward mobility. We are a community of Siena Saints, and as we often say, the world needs more Saints.

• Eligibility for individual employee benefits is determined at the time of hire and is subject to the terms and condition of the individual benefit.

Siena University is a Franciscan and Catholic institution and expects members of its community to be knowledgeable about its mission and to make a positive contribution to that mission

Siena University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.