What are the responsibilities and job description for the Retail Associate position at Siempre Grocery PLUS?
At Siempre Grocery Store, grocery store committed to serving our community with compassion, excellence, and joy. With a focus on organization, thorough training, and genuine customer care, we create a positive and supportive environment for both our customers and our team. At Siempre, we don’t just offer jobs—we invest in people, providing opportunities for growth, mentorship, and meaningful connection.
Locations
- 12825 S Post Oak Rd ste F2
- 13443 E. Freeway
- 11721 Airline Dr.
- 5982 Renwick Drive
- 9922 S. Gessner Drive
- 10028 Bissonnet St. Ste. A
- 11509 Veterans Memorial
- 10851 Scarsdale Blvd #170a
Job Description:
As a Store Employee at [Location] store, you will be essential in delivering outstanding customer service and maintaining an organized shopping environment. Your core skills are as follows in importance:
- Suggestive Selling: Promoting products that are new or on competition with our staff selling
- Cleaning
- Greeting the customer
Your ability to communicate well and handle customer inquiries will contribute to a welcoming atmosphere, making you a vital part of our team dedicated to customer satisfaction and store success.
Responsibilities:
Responsibilities include but are not limited to
- Suggestive Selling
- Greet customers and provide them with excellent customer service.
- Receive inventory and inspect it for any product damage.
- Discard all expired items according to company policy and place near expiry ones on special promotions.
- Organize the merchandise on shelves and restock it when it becomes empty.
- Perform routine inventory counts and submit reports to Inventory Clerk.
- Perform stocking duties such as lifting, rotating products, and facing out.
- Process customer orders and oversee timely product deliveries.
- Supervise cleanliness and maintenance duties around the grocery section.
- Receive grocery items delivery and confirm the accuracy of both order and invoice.
- Oversee daily price changes and manage register as required.
- Inform customers of WIC benefits and ensure that he/she receives all benefits from their WIC card.
- Upsell to customers through recommendations.
- Answer incoming phone calls from both the Office and customers.
- Close the store 2 times a week.
Qualifications
- Friendly
- Excellent communication skills for interacting with customers
- Ability to work in a fast-paced environment
- Experience in a grocery store setting.
- Strong customer service skills
- Basic math skills for cash handling
- Familiarity with stocking and merchandising procedures
- Knowledge of retail sales and upselling techniques
Benefits
- Employee discount
- Paid time off
- Most SUNDAYS off!