AMS GCO PMO Services Project Manager

Siemens Digital Industries Software is seeking an expert and initiative-taking individual for a position as a Services Project Manager within our America’s GCO PMO organization. As a PMO Services Project Manager, you will lead projects with numerous project delivery teams, assisting our customers in realizing the value of a PLM solution. You will establish and communicate clear project priorities and activities to ensure effective program management. This role serves as the primary point of contact to align the customer, stakeholders, and Siemens delivery teams.

About the job:

You will act as part of a country / vertical, region or zone Services organization, manage a services project consisting of related services projects or lead multiple unrelated services projects driving customers value realization and business outcomes.

You will execute lead and manage the setup of the project through delivery of the new capabilities and realization of the project(s) within the defined targeted outcomes, such as financial, schedule, scope and quality, while ensuring customer satisfaction.

You will act as the key point of contact for the project and align Sales, Presales, Engagement Management, Services Management and the customer for the project.

You will work under self-management to manage projects of low to high size and complexity that could be part of a program. May mentor key project team members.

Responsibilities:

Drive Value Realization

• Work with Sales Account Manager and Engagement Management to understand the Value identification and planning processes
• Within the constraints of the contract, understand the anticipated value the project should bring the customer
• Align the project schedule with solution releases and value realization plan
• Communicate the value of the project and its context within a program
• Work with Sales, Services Management and Program Manager, if any, to drive Customers to realize value from Digital Enterprise Solutions
• Identify and create additional opportunities out of the ongoing project and feed those to the Program- and/or Engagement Management
• Drive the project team and Customer to implement a solution that allows the customer to realize the value
• Collaborate with the customer to ensure agreed KPI’s are traced and met

Initiate and Execute a Program Structure and Governance Model

• Work with Sales, Services Management and any Program Manager to initiate, review and agree to a project governance model with the customer
• Execute the project governance model in close cooperation with the customer
• Define and agree with the project roles and responsibilities with the customer
• Together with Sales Account Manager, conduct stakeholder management through systematic identification, analysis and planning actions to negotiate with and influence stakeholders
• Work with Sales, Services Management and Program Manager, if any, to setup all required processes in alignment with all stakeholders including appropriate communication on all levels

Manage the Project throughout the Project life cycle leveraging Siemens Delivery Framework

• Review the contract and derive actions concerning risks, opportunities and contractual obligations
• Proactively monitor the project’s overall progress, resolve issues and initiate corrective and preventive action as appropriate
• Manage customer requirements and project scope to achieve project objectives
• Perform project risk management including planning, identification, analysis, response planning and controlling
• Manage and resolve issues with all necessary internal and external partners
• Enforce project change management process
• Manage the project schedule to ensure on-time delivery
• Ensure the planned project communications on all levels including escalation procedures and project progress reporting
• Perform quality management and manage compliance with standards, rules and regulations
• Follow the procurement processes
• Perform project reviews and retrospectives regularly and feed the results and lessons learned to the project and organization

Manage the Project Team

• Agree targets with project staff and delegate defines responsibilities and authority
• Actively seek and provide feedback from project team members, managers and customers
• Support team-members’ personal development
• Involve the project and project team in the identification and management of changes
• Work with Services Management and Procurement Manager to manager business partners and subcontractors

Manage Project Financials

• Deliver the project to the approved budget and agreed margin
• Regularly reviews and manages the project budget
• Measure project performance and provide regularly as required a realistic project forecast
• Incorporate project risks from risk assessments into project budget
• Work with services administration to ensure accurate billing and revenue recognition for the project
• Identify and minimize non-conformance costs in the project

Project Leadership

• Lead and own the project and encourage strategic decision making
• Together with Sales Account Manager and Engagement Management, set and realign stakeholder expectations
• Actively build relationships with stakeholders
• Together with Services Management and Program Management, build, inspire and motivate an effective team
• Ensure the team members have the materials and equipment to complete their tasks

Firm Building Leadership

• Contribute to firm building activities such as; delivery of training, development of training content, best practice development and sharing experiences
• Contribute to continuous improvement based on lessons learned from the project
• Support improvement initiative in the project, any program and organization

General

• Support the organizational culture, values and reputation in company markets and with all staff, customers, suppliers, partners and regulatory/official bodies
• Willing and available to work the core hours required by DISW or specified by the customer project, respecting local country legislation and company policies
• Must be open to an average of 50% travel
  
  

Required Knowledge/Skills, Education, and Experience:

• Bachelor of Science degree in Engineering, Computer Science, or Technology, or an equivalent level of knowledge in PLM or ERP
• Team-leading experience in a customer-facing environment
• Communicate with a high degree of creativity, self-confidence, and persuasiveness
• An initiative-taker with excellent communication skills at all levels throughout an organization
• Have a style characterized by an elevated level of integrity and trust based on ethics and Siemens values
• Results-oriented, organized, highly motivated, and detail-oriented with an elevated level of energy/high sense of urgency
  
  

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.

Preferred Knowledge/Skills, Education, and Experience: Experience collaborating with customers is strongly preferred

• Knowledge of Siemens Delivery Framework or similar enterprise delivery methodologies
• Certification in Project Management from the Project Management Institute (PMI) or International Project Management Association (IPMA), or equivalent
• Knowledge of Digital Enterprise solutions portfolio
• Experience as a Project Manager for Teamcenter solutions or comparable products, such as Enovia, ePMD, Windchill, Aras Innovator, or Agile
• Previous leadership experience with Enterprise PLM, ERP, or MES implementations with project budgets over $1M US
• Experience leading a group of professional architects and consultants during software implementation to achieve results
  
  

Why us?

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

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