Client Manager

Siemens AG Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. About us Foundational Services Developer Enablement and Security (FDS) is building One Software Engineering System (OSES) ΓÇö a unified, configurable developer platform that streamlines development workflows, reduces developer toil, and accelerates innovation across Siemens AG. OSES provides a paved path for developers with integrated onboarding, tools, and best practices that increase productivity and deliver measurable business value. Why youΓÇÖll enjoy working with us - Flexible and targeted training for professional and personal development - Global development programs you can tailor to your ambitions - Diverse health and wellness offerings - An inclusive workplace where your whole personality is welcome and valued - More benefits and details available at www.Siemens AG.de/careers (benefits are subject to local regulations and contractual conditions) As Client Manager (mix of Account Management and Customer Success for Siemens AG internal clients), you will act as the strategic, commercial, and technical bridge between OSES and our internal business units. Your core responsibilities include: - Driving adoption and business value: Promote OSES usage across clients and teams, focusing on measurable business outcomes and ROI. - Mapping technical capabilities to outcomes: Translate OSES features and toolchain capabilities into client-specific business benefits and use cases. - Defining and reporting success metrics: Set, measure and report KPIs (adoption, ROI, developer productivity, time-to-market) to stakeholders and leadership. - Building strategic partnerships: Cultivate senior-level relationships across business units to align OSES with strategic goals and digital transformation roadmaps. - Acting as a trusted advisor: Serve as the client-facing liaison for executive stakeholders, providing guidance and aligning technology with business priorities. - Developing long-term client relationships: Maintain and grow partnerships that position OSES as a preferred enabler for transformation initiatives. - Expanding the client portfolio: Identify, qualify and pursue expansion opportunities across teams and units to increase footprint and value. - Creating compelling value propositions: Build ROI cases, executive narratives and business cases that drive adoption and executive buy-in. - Advocating with data and stories: Convert usage metrics and success stories into persuasive go-to-market narratives and internal communications. - Representing client needs: Bring client feedback and requirements into product planning and cross-functional strategy to ensure OSES evolves with user needs. - Coordinating cross-functional delivery: Work with product, engineering, enablement and support to remove blockers and secure successful rollouts. - Managing expectations and outcomes: Oversee timelines, deliverables and stakeholder communication for high-impact client initiatives. Your success is grounded in - Education - A technical or business university degree - Experience & Skills (required) - - Proven experience in (Technical) Account Management, Customer Success Management, Solution Architecture, Product Management, Technical Project Management, or as a software engineer supporting enterprise customers. - Demonstrated ability to bridge technical and business perspectives and influence senior stakeholders. - Strong consultative selling and business-case development skills (building ROI/efficiency cases). - Data-informed mindset: experience defining and tracking adoption and impact metrics. - Excellent communication and relationship-building skills across all organizational levels. - Proactive, solution-oriented, strategic thinker with a commitment to continuous learning. - Nice to have - - Familiarity with developer workflows, CI/CD, APIs, cloud platforms, or internal developer platforms. - Experience working in large, matrixed enterprises or with internal enterprise clients. - Knowledge about Siemens AG Industry Software product portfolio and developer organizations. - German language skills (advantageous). - Ways of working - - Passion for software development and technical innovation. - Fluent in English (required). German (advantageous). - Languages - Fluent in English (required) - German language skills (advantageous) What we offer - A role with direct influence on product direction and measurable business outcomes. - Career development and (global) training programs tailored to your development goals. - Competitive benefits and an inclusive work environment supporting diverse perspectives. (See full benefit details on www.Siemens AG.de/careers ΓÇö subject to regulatory and contractual conditions.) We celebrate diversity ΓÇö your personality matters You are much more than your CV. We welcome applicants of all backgrounds and encourage you to bring your authentic self. As an equal opportunity employer, we are happy to consider applications from people with disabilities; in the case of equal qualifications, severely disabled applicants and applicants with equivalent status will be given preference. How to apply Visit www.Siemens AG.de/careers for more information on the position and the application process. For application FAQs, please check our FAQ page. Why us? Working at Siemens AG Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens AG are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Siemens AG Software. Transform the Everyday with Us #LI-PLM #LI-HYBRID #SWSaaS YouΓÇÖll Benefit From Siemens AG offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/Siemens AG/index.html The pay range for this position is 154,200 - 277,600 annually with a target incentive of 10-15 of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement Siemens AG is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If youΓÇÖre unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency Siemens AG follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.