What are the responsibilities and job description for the Client Relations Specialist position at Sieben Edmunds Miller PLLC?
🏆 We're Hiring | Receptionist / Client Relations Specialist
Sieben Edmunds Miller PLLC | Eagan, Minnesota | Full-Time | On-Site
Are you the kind of person who makes people feel better the moment they hear your voice?
Do you thrive on staying one step ahead — keeping the office running smoothly, anticipating what's needed, and being the person everyone can count on?
If so, we should talk.
🔹 ABOUT US
Sieben Edmunds Miller PLLC is an award-winning Minnesota criminal defense and personal injury law firm with over 70 years of combined attorney experience and 15,000 cases handled. We've been named Gold winner for Criminal Defense, Personal Injury Law, and Best Law Firm Overall in the Star Tribune's Minnesota's Best Awards — voted on by Minnesotans. That means something.
We're growing intentionally and building a team that can grow with us.
🔹 THE ROLE
This is not a passive receptionist job. This is a front-line position at the center of everything we do.
As our Receptionist / Client Relations Specialist, you will be the first voice potential clients hear and the first face they see when they walk through our door. You'll also keep the office running day-to-day and support our legal team with administrative tasks.
🔹 WHAT YOU'LL DO
📞 Client Relations & Intake
• Answer inbound calls warmly and with confidence — you are the first impression of this firm
• Gather intake information and route potential clients to same-day consultations
• Greet walk-in visitors and make every person feel heard and taken care of
• Open new matters and assist with scheduling
🏢 Office Operations
• Manage front desk, phones, mail, and deliveries
• Keep office supplies, kitchen, and common areas stocked and ready
• Check attorney calendars and flag conflicts or double-bookings•
📁 Legal Support
• Scan, file, and organize physical and digital documents
• Assist with closing client files and archiving
• Support attorneys and paralegals with document prep and coordination
🔹 WHO THRIVES HERE
• Warm, confident, and genuinely good with people — especially people who are stressed
• Proactive — you see what needs to be done and do it without being asked
• Organized and detail-oriented
• A clear communicator with people from all walks of life
• Tech-savvy and quick to learn new systems
• Someone who wants to build a long-term career, not just fill a seat
Prior receptionist, office coordinator, or client-facing experience preferred. Law office experience is a plus but not required.
🔹 BENEFITS
• Competitive compensation
• Health insurance — firm pays the full monthly premium
• 401(k) with employer contribution
• Paid time off
📩 HOW TO APPLY
Send your resume and a brief note about why this role interests you.
We're looking for someone who wants to do meaningful work, represent a team that fights hard for its clients, and build a career at a firm committed to excellence.
If that sounds like you — we'd love to hear from you.