What are the responsibilities and job description for the PT MSR - Bainbridge position at Sidney Federal Credit Union?
Key Responsibilities:
Process financial transactions accurately and promptly.
Accurate cash handling and balancing of cash drawer.
A willingness to become knowledgeable in all products and services with a goal to share that knowledge with our members to better their financial wellness.
Suggestive selling of products and services to members and potential members.
Maintain a professional presence and professional communication with both members and coworkers.
Strictly adhere to all Credit Union policies and procedures.
Provide exceptional customer service by creating a positive experience.
Provide first time resolution in addressing member concerns or issues.
Qualifications and skills:
Candidates must be detail oriented.
Candidates must possess strong written and oral communication skills.
Ability to handle and count cash accurately.
Ability to multi-task and balance a drawer daily.
High school diploma or GED required.
1 year of cash handling/customer service experience preferred.
Strong computer skills
Ability to maintain a high level of confidentiality.
Work Schedule:
- Part-time position with availability during all branch hours, including Saturdays.
- May be required to open or close the branch.
- Flexibility to travel to alternate branches when business needs arise.
SFCU is an equal opportunity employer. It is the policy of SFCU to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, creed, gender, marital status, sexual orientation, national origin, or citizenship, age, genetic predisposition or carrier status, gender identity or expression, disability, military or veteran status, sexual or reproductive health decisions, traits historically associated with race and/or any other status or characteristic protected by law.
Here at SFCU we define our culture as one of GROWTH. Growing our member, growing our employee, and growing our organization. This position allows the right candidate to gain a unique perspective of our membership and knowing those we serve. It is a great opportunity to build foundational skills only gained from a front-line position as you create a member experience in every transaction. We are seeking a candidate that is motivated by learning and is looking to work in our Member-Centric organization that is committed to cultivating employee career growth as well as providing exceptional customer service to our membership.