Counter Sales

Company Description Sid Harvey Industries operates a broad network of branches stretching from Maine to South Carolina on the East Coast and westward across the Midwest to the Rocky Mountain region. Each branch is continuously supplied with more than 50,000 SKUs from a central distribution center in Wilkes-Barre, PA, ensuring strong product availability. The company also runs a manufacturing plant in Andrews, SC, producing over 1,700 Sid Harvey brand name products, including both new and re-manufactured items. This extensive footprint and diverse product line support a stable, growth-oriented environment for team members. Applicants can expect to join a company with deep industry roots and a strong commitment to operational efficiency.

Role Description The Counter Sales role at Sid Harvey Industries is a full-time, on-site position based in Edison, NJ. This role focuses on assisting walk-in and call-in customers at the sales counter, providing product information, processing orders, and handling returns in a timely and accurate manner. Daily responsibilities include identifying customer needs, recommending appropriate products and solutions, preparing quotes, and completing sales transactions using the company’s point-of-sale systems. The Counter Sales team member helps maintain an organized, well-stocked counter and showroom area, supports inventory checks, and coordinates with warehouse and delivery staff to ensure customer orders are fulfilled. This position may also involve learning product lines, supporting basic customer training on equipment or supplies, and contributing to a positive, service-oriented branch environment.

Qualifications

• Strong Communication skills, including clear verbal interaction and professional written correspondence.
• Proven Customer Service abilities, with a focus on responsiveness, problem-solving, and relationship building.
• Sales skills for engaging customers, identifying needs, and closing counter transactions effectively.
• Experience or aptitude in Training or guiding customers and colleagues on product features and proper use.
• Exposure to Sales Management concepts, such as tracking sales performance and supporting branch sales initiatives.
• Basic computer proficiency, including use of POS systems and inventory or order-entry software.
• Ability to stand for extended periods, handle products safely, and work in a fast-paced counter and warehouse environment.
• High school diploma or equivalent; prior experience in HVAC, plumbing, industrial supply, or similar counter sales is preferred.