What are the responsibilities and job description for the Counter Sales HVAC distributor position at Sid Harvey Industries, Inc.?
Sid Harvey’s an HVAC wholesale distributor of heating, cooling and refrigeration equipment and products is seeking a full-time HVAC Counter Sales for its Elmsford Location.
Essential Duties and Responsibilities:
- Promptly assist customers at counter. provide information they may need, take orders and provide excellent customer service.
- Conduct self in a professional and ethical manner at all times. Treat customers and associates with courtesy and respect.
- Data entry on computer system, including entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing.
- Follow-up on customer orders, resolve customer problems, respond timely to customer.
- Answer telephones professionally and pleasantly, assisting customers, taking orders and providing excellent customer service.
- Provide product/job quotes as appropriate.
- Demonstrate knowledge of Sid Harvey products (i.e. Air Conditioning, Refrigeration and Heating) to meet customer’s needs.
- Continuously update product knowledge through any available resources. Stay informed and educated as to product inventory.
- Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.
- Report back orders and/or material discrepancies.
- Accurately perform cycle counts as required..
- Assist in year-end physical inventories as requested.
- Perform other responsibilities as directed.
Abilities and Physical Requirements:
While performing the duties of this job, the employee is required to lift up to 50 lbs. The employee is occasionally required to lift up to 100 lbs.
The employee is required to be able to safely operate a forklift and or pallet jack. Must be able to pass a drug test.
Benefits - In addition to highly competitive wages and a Bonus Program, full-time employees enjoy a very robust benefits package, including:
- Company contribution for the employee as well as qualified spouse and dependents insurance for: Medical, Dental, Vision, Life insurance and Long-term disability insurance.
- Paid Vacation, Paid Holidays, Sick Time and Flex time.
- 401-K with partial company match.
- Profit Sharing
- Earn while you learn with free enrollment into the Blue Hawk University, the industry's premier online-based training academy, offering hundreds of beneficial courses for your general knowledge and continuing education.
Qualifications
- Strong retail sales experience with a focus on customer service
- Excellent communication skills to effectively engage with customers
- Proficiency in retail math for accurate transactions and inventory management
- Multilingual or bilingual abilities are a plus
- Ability to work in a fast-paced environment while maintaining professionalism
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
- Vision insurance
Compensation Package:
- Bonus opportunities
- Employee stock purchase plan
- Hourly pay
- Profit sharing
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Elmsford, NY 10523 (Required)
Ability to Relocate:
- Elmsford, NY 10523: Relocate before starting work (Required)
Work Location: In person
Salary : $47,130 - $72,169