Senior Engagement Manager

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IMMEDIATE INTERVIEW = Lead Engagement Manager IN Plano, TX -HYBRID (NEED LOCAL CANDIDATE)- Rate: $60/hr on W2

Please find the Job details below and kindly revert if you’re interested in learning more about this job.

Job Title: Lead Engagement Manager

Location: Plano, TX -HYBRID (NEED LOCAL CANDIDATE)

Duration : 12 Months

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Job Description

Experience: 10 Years

Must-Have Skills:

• 10 years in customer engagement / client management

• Strong experience in Copper to Fiber Migration (telecom domain)

• Telecom sales, solutioning & workflow optimization

• Managing large-scale telecom/technology engagements

• Strong client-facing, communication & stakeholder management

• Process design, SOP creation, governance frameworks

• Familiarity with project management tools and methodologies

• Experience with process modeling (BPMN, Lean Six Sigma)

Must-Have Keywords for Resume:

Copper to Fiber Migration, Customer Engagement, Telecom Domain, Client Management, Stakeholder Management, Process Optimization, Workflow Design, SOP Documentation, BPMN, Lean Six Sigma, Project Delivery, Telecom Sales, Telecom Solutioning, Engagement Manager, Process Gaps, Governance.

Short Job Description:

Seeking a Lead Engagement Manager with 10 years of telecom customer engagement experience, specializing in Copper to Fiber Migration. Responsible for leading end-to-end project delivery, managing client relationships, optimizing workflows, documenting SOPs, and collaborating with teams to deliver high-quality solutions. Must have strong communication, stakeholder management, and process improvement skills.