Process and Documentation Specialist - (Hybrid)

Job Description:

We are seeking a highly skilled and detail-oriented Process and Documentation Specialist to join our HR Operational Risk team. The ideal candidate will play a crucial role in creating and documenting processes, ensuring that our operational risk management strategies are effectively communicated and maintained. This position requires a strong understanding of process development, documentation best practices, and familiarity with enterprise and operational risk management.

Key Responsibilities:

• Develop, document, and implement HR operational processes to enhance efficiency and compliance within the team.
• Collaborate with HR and risk management stakeholders to gather and analyze existing processes, identifying areas for improvement and standardization.
• Create clear and concise process documentation, including flowcharts, standard operating procedures (SOPs), and work instructions using appropriate tools.
• Utilize SharePoint and Adobe platforms to manage and disseminate documentation, ensuring easy access for stakeholders.
• Provide project coordination support to the HR Risk Officer and his leads in support of process optimization and documentation initiatives.
• Facilitate process audits and evaluations to ensure adherence to established workflows and regulatory requirements.
• Develop roadshow materials and provide input for information sessions for HR stakeholders on new processes and documentation tools to promote best practices.
• Stay updated on industry trends and regulatory changes related to enterprise and operational risk management that may impact HR processes.
• Assist in the integration of process documentation with risk frameworks and metrics.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Proven experience in process documentation, development, and analysis within an HR or operational risk environment.
• Strong understanding of enterprise and operational risk management principles.
• Proficiency in process mapping and documentation tools, with a strong command of SharePoint and Adobe platforms.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Strong written and verbal communication skills with an ability to convey complex information clearly.
• Ability to work collaboratively in a team-oriented environment and engage effectively with diverse stakeholders.
• Proficient in Microsoft Office Suite and other relevant software tools.

Preferred/Desirable:

• Certification in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
• Previous experience working in an HR or operational risk team is highly desirable