What are the responsibilities and job description for the Legal Intake Specialist position at Shushanyan Law Firm?
Shushanyan Law Firm in Encino, CA is seeking to hire an Intake Coordinator for the worker’s compensation and personal injury department. The ideal candidate should be detail-oriented, organized, and be able to thrive in a fast-paced environment. The ideal candidate should have at least 1 year of legal experience. This is an entry level position.
Job Overview
We are seeking a dynamic and detail-oriented Legal Intake Specialist to join our legal team. In this vital role, you will serve as the first point of contact for prospective clients and legal inquiries, efficiently gathering essential information to determine case eligibility and facilitate smooth onboarding. Your energetic approach and strong organizational skills will help ensure that each client receives prompt, professional, and compassionate service. This position offers an exciting opportunity to contribute to a collaborative legal environment while developing your expertise across multiple practice areas, primarily Workers Compensation and Personal Injury.
Responsibilities
- Conduct initial client interviews via phone or online platforms, gathering comprehensive case details with clarity and professionalism
- Assess client needs by asking targeted questions related to personal injury, workers' compensation, and other legal areas
- Utilize legal case management systems such as CasePeer and EAMS
- Collaborate with attorneys and paralegals to prioritize cases based on urgency and complexity
- Review incoming documents for completeness and accuracy; assist in document review and data entry tasks
- Maintain organized records of client interactions, ensuring confidentiality and compliance with legal standards
- Provide administrative support by managing appointments, scheduling follow-ups, and handling phone etiquette with professionalism
Qualifications
- Paralegal experience or legal administrative experience in a law office environment preferred
- Excellent interviewing skills with the ability to ask clear questions and actively listen to client responses
- Proficiency in legal case management software
- Exceptional organizational skills with attention to detail in document review, proofreading, transcription, and data entry
- Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure
- Strong written communication skills for legal drafting and correspondence
- Familiarity with clerical tasks including filing, record keeping, phone etiquette, and administrative support functions
- Minimum of 1 year experience
- Fluent in English and Spanish
Join our team here as Shushanyan Law as a Legal Intake Specialist if you are passionate about helping clients navigate complex legal issues with energy and precision. We value proactive individuals who thrive in fast-paced environments and are eager to grow their legal expertise across diverse practice areas. This paid position offers an engaging work environment where your organizational talents will make a meaningful difference every day.
Pay: 20-25 an hour
Position: Full-Time
Expected Hours: 40 hours per week
Benefits:
- Free parking
- Paid Sick Time
- Paid Time Off
Schedule: 8 hours per day
Language: English and Spanish
Work Location: In Person
Pay: $20.00 - $25.00 per hour
Benefits:
- Free parking
- Paid sick time
- Paid time off
Work Location: In person
Salary : $20 - $25