What are the responsibilities and job description for the HR Operations Specialist position at Shurtape Technologies, LLC?
Join a Team That Sticks Together!
At Shurtape Technologies, we know how to make things stick. As a leading manufacturer and marketer of adhesive tape, we pride ourselves on creating innovative solutions for a variety of industries.
We have facilities all around the world, including in the U.S., U.K., Germany, Mexico, China, and more.
In addition to our specialty adhesive products, we offer well-known brands like Duck®, FrogTape®, Painter’s Mate®, Shurtape®, T-Rex®, Kip®, and Pro Tapes®.
Why Work with Us?
We encourage curiosity and creativity, working together to solve challenges and innovate. Our commitment to health, safety, and environmental responsibility means we make a positive impact on our communities and the world.
What We Offer
In addition to being obsessed with our customers, Shurtape is committed to being socially and environmentally responsible. We recognize that our actions today affect our world tomorrow, and we are committed to responsible manufacturing processes that protect the communities in which we operate.
We Ask for the Best, and Offer the Best in Return
We are looking for passionate, innovative individuals who thrive in a dynamic environment to join the Shurtape team. If you’re looking to be part of a forward-thinking, fast-paced, and supportive team, we’d love to hear from you!
Our tapes may do the sticking, but it’s our people who hold it all together.
Summary Of Position
The HR Operations Specialist is responsible for fostering and maintaining positive relationships with internal and external customers while supporting HR Service Center operations and Human Resource Information Systems (HRIS). This role combines strong customer service with technical expertise to maintain data integrity, support system functionality (Paycom), and deliver reporting and analytics that drive efficient HR processes.
The HR Operations Specialist serves as a key resource for employees and managers by resolving HR-related inquiries, troubleshooting system issues, and leveraging data to support compliance, decision-making, and continuous improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
At Shurtape Technologies, we know how to make things stick. As a leading manufacturer and marketer of adhesive tape, we pride ourselves on creating innovative solutions for a variety of industries.
We have facilities all around the world, including in the U.S., U.K., Germany, Mexico, China, and more.
In addition to our specialty adhesive products, we offer well-known brands like Duck®, FrogTape®, Painter’s Mate®, Shurtape®, T-Rex®, Kip®, and Pro Tapes®.
Why Work with Us?
We encourage curiosity and creativity, working together to solve challenges and innovate. Our commitment to health, safety, and environmental responsibility means we make a positive impact on our communities and the world.
What We Offer
- A company that truly values your contributions
- A place where you can grow, make an impact, and be part of something meaningful
- A focus on excellence and continuous improvement, ensuring we deliver top-quality, reliable solutions to our customers
- An environment where employees are encouraged to bring their best ideas forward and adopt a growth mindset
In addition to being obsessed with our customers, Shurtape is committed to being socially and environmentally responsible. We recognize that our actions today affect our world tomorrow, and we are committed to responsible manufacturing processes that protect the communities in which we operate.
We Ask for the Best, and Offer the Best in Return
We are looking for passionate, innovative individuals who thrive in a dynamic environment to join the Shurtape team. If you’re looking to be part of a forward-thinking, fast-paced, and supportive team, we’d love to hear from you!
Our tapes may do the sticking, but it’s our people who hold it all together.
Summary Of Position
The HR Operations Specialist is responsible for fostering and maintaining positive relationships with internal and external customers while supporting HR Service Center operations and Human Resource Information Systems (HRIS). This role combines strong customer service with technical expertise to maintain data integrity, support system functionality (Paycom), and deliver reporting and analytics that drive efficient HR processes.
The HR Operations Specialist serves as a key resource for employees and managers by resolving HR-related inquiries, troubleshooting system issues, and leveraging data to support compliance, decision-making, and continuous improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provides employees with accurate, consistent and timely responses to HR-related questions, policies, and procedures, with a focus on first-contact resolution
- Guides employees and managers through self-service tools and HRIS (Paycom) functionality
- Maintains HRIS records by processing employee data transactions, updates, and audits to ensure accuracy and data integrity
- Troubleshoots HRIS issues and partners with internal teams and vendors to resolve system-related concerns
- Builds, maintains, and runs standard and ad hoc reports from the HRIS to support HR operations, leadership requests, and compliance needs
- Analyzes HR data using Excel (pivot tables, lookups, formulas) to identify trends, resolve discrepancies, and support decision-making
- Conducts regular audits of HR data across systems, including payroll, time and attendance, and employee records
- Supports HRIS maintenance activities including system updates, workflows, testing, and user access/security administration
- Maintains all HR-related records based on the HR records retention schedule
- Monitors and audits employee timecards to ensure accurate payroll processing
- Assists with onboarding activities, including employee system setup and data validation
- Completes external requests such as unemployment claims, employment verifications, and government agency inquiries
- Identifies opportunities to improve HR systems, reporting, and processes to increase efficiency and reduce manual work
- Assists with training employees and managers on HR systems, tools, and processes
- Remains engaged with employees by attending meetings, help sessions, and supervisor trainings as needed