Front Desk Agent

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Competitive pay

• Flexible scheduling

• Supportive team environment

• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure

• Process payments and issue room keys

• Respond promptly to guest questions and concerns

• Coordinate with housekeeping and maintenance

• Maintain accurate reservation records

REQUIREMENTS

• High school diploma or equivalent, 1 year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends

At Shular Hospitality, we’re passionate about delivering exceptional guest experiences across our hotels, resorts, restaurants, and event centers. As a valued member of our team, you play a vital role in helping us achieve our goals—because at the heart of everything we do is one clear purpose: to serve and delight our guests. We take pride in creating a workplace where employees feel supported, appreciated, and inspired to grow.