What are the responsibilities and job description for the Staff Development Coordinator position at Shrivers Hospice?
JOB DESCRIPTION
Staff Development Coordinator
REPORTING RELATIONSHIP:
Supervised by: Director of Nursing
Positions Supervised: Assists managers in supervising staff from an education perspective.
Interrelationships: Patients, family, IDT and other health care team members
JOB SUMMARY:
The Staff Development Coordinator facilitates a training environment that reflects Hospice's philosophy and standards of care; and plans, develops, implements and evaluates staff training programs and activities. This position focuses primarily on staff education and training. Ensures staff recognition and employee appreciation.
QUALIFICATIONS:
Educational/Degree: Associates or bachelor’s degree from an accredited university, preferred. Degree in healthcare strongly preferred.
Training/Licensure: Registered Nurse, or Licensed Practical Nurse preferred.
Knowledge/Skills/Ability: Demonstrated ability in or application of organizational/communication skills and leadership skills. Ability to deal effectively with high levels of stress. Ability to enlist cooperation of many people in furthering a program.
Experience: At least two (2) years of administrative experience in a Hospice or other Healthcare program.
JOB FACTORS:
Physical Requirements:
Ability to perform the following tasks if necessary:
- Ability to participate in physical activity.
- Ability to work for an extended period while standing and being involved in physical activity.
- Moderate lifting.
- Ability to do extensive bending, lifting and standing on a regular basis.
Mental Requirements:
Must be able to work independently, make judgments based on information available and act accordingly. Must be willing to make decisions based on what is best for the entire Hospice IDT. Must be flexible, innovative and possess good interpersonal skills. Must be able to cope with mental and emotional stress and demonstrate emotional stability.
Working Conditions:
Be able to tolerate exposure to elements including, but not limited to, odors, blood, body fluids and excrements, adverse environmental conditions and hazardous materials.
Transportation:
Must have a current valid driver’s license, auto liability insurance and reliable transportation.
ESSENTIAL FUNCTIONS:
- Develops training programs based on needs given to him/her by other team members and needs assessments performed. Must work efficiently and creatively to develop new training/learning modules for current issues.
- Assigns, tracks, creates and implements ongoing staff education/training; includes 12 hours annually for STNA’s.
- New employee orientation and training.
- Conducts employee engagement and staff recognition activities on a routine basis; including years of service, birthdays, employee of the month, intermittent one on one employee engagement meetings, etc.
- Manage uniform orders, coordinate embroidery and provide staff with uniforms as assigned by the Administrator.
- Documents all education for all departments within Hospice’s e-learning system.
- Assists in the development of QAPI activities with appropriate data collection, aggregation, analysis, acting, tracking/trending and reporting of results per Hospice's QAPI plan.
- Consistently follows Hospice policies and procedures to set an example for employees.
- Attends pertinent continuing education programs other than routine in-services and shares information with staff.
- Assists employees to support policies and achieve necessary changes.
- Uniformly enforces policies and procedures.
- Maintains two-way communication with employees and fair administration of personnel policies.
- Participates in personal professional growth and development.
- Establishes and maintains effective channels of communication.
- Coordinates with other program areas and management as appropriate.
- Maintains current knowledge of local trends and issues.
- Ability to efficiently and effectively utilize iPad, laptop, PC, and EMR system, among other technological components of the job.
- Other tasks as assigned by administrative team members.
- Willing to work as part of the team.
- Tasks as assigned by supervisor.
Education
Required- High School or better
Behaviors
Required- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required- Self-Starter: Inspired to perform without outside help
- Peer Recognition: Inspired to perform well by the praise of coworkers
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.