What are the responsibilities and job description for the Data Center Technician position at Shrive Technologies?
What You'll Be Working On
- Supporting data center engineers with on-site physical deployments
- Racking, stacking, and cabling servers, power distribution units, and switches under the guidance of data center engineers
- Replacement of server components such as CPU, RAM, drives and boards
- Submitting RMA to equipment manufacturers, shipping and receiving gear to and from remote locations and vendors.
- Work through assigned tickets and work requests effectively, performs basic diagnosis and repairs to hardware in line with internal SLAs
- Assists data center engineers in debugging network, hardware, and Linux OS-related issues
- Assists with asset management, tracks and monitors data center hardware and component inventory
- Hands-on experience with servers, hardware, and networking is preferred but not essential
- Passionate about data center hardware and infrastructure
- Interest in networking, hardware, and Linux OS
- Excellent verbal and written communication skills, collaborative nature, and a friendly can-do attitude
- Can perform a basic level of troubleshooting preferred but not essential
- A strong desire and aptitude for solving problems
- A valid driver's license (must be comfortable with driving)
- Willing to receive guidance from senior engineers and technicians
- Ability to logically analyze and solve problems
- Ability to be on your feet all-day
- Ability to lift objects up to 50 lbs
- Ability to be on-call outside of business hours for escalations as needed
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