What are the responsibilities and job description for the Front Desk Receptionist position at Shrewsbury Surgery Center (10900)?
Shrewsbury Surgery Center has an immediate need for a full time Front Desk Receptionist!
Welcome to Shrewsbury Surgery Center
At Shrewsbury Surgery Center, we provide first-class surgical services for local communities and recognize our employees as our number one assets. We focus on offering a high quality, ambulatory care alternative to a hospital for surgical procedures. Specialty areas include ENT, General Surgery, GYN, Orthopedics, Pain Management, Plastic Surgery, Podiatry, Spine and Urology. Our facility is accredited by The Joint Commission.
Front Desk Receptionist at Shrewsbury Surgery Center
Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties include answering the phone, front desk reception, data entry, insurance verification, patient calls and chart scanning. The ideal candidate will possess outstanding multi-tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Essential Functions and Responsibilities:
- Verifies insurance prior to patient’s arrival, to include "Add On's and Direct Admits"
- Obtains pre-certification from insurance companies for procedures that require pre-certification.
- Requests office notes from referring physician if needed for authorization.
- Calculating and informing patients of amount due
- Communicating with the Dr. office's
- Ensures all required forms are placed in designated areas of the patient’s chart
- Daily preparation of charts for next day's surgeries within required deadline
- Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
- Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
- Knowledge of health care financing and Medical Collections preferred.
- Other duties as assigned by the Office Manager.
Qualifications
- High School Diploma or equivalent
- Minimum 1-2 years of hospital or medical office experience preferred.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the facility as a whole.
- Extreme multi- tasker
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Pay Range: $24.00/hr - $28.00/hr (Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.)
Benefits
USPI offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
- 401k retirement plan
- Paid holidays
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
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Salary : $24 - $28