What are the responsibilities and job description for the Technology & Support Services position at Shree Narayani Networking Solutions LLC?
Role: Technology & Support Services - Desktop Support Specialist 3
Client: State of Delaware
Location: 820 North French St, 6th Floor, Wilmington, Delaware 19801 (Onsite)
Duration: Long Term
Visa: & (Locals)
Rate: 22/hr. on W2 or $25/hr. on C2C
Interview Mode: In-person interviews only
Job Description / Required Skills:
- Respond to help desk tickets
- Work with vendor support contacts to resolve technical problems with desktop computing equipment and software
- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems
- Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts)
- Troubleshoot basic network, software, and printing problems
Minimum Requirements:
- Minimum of 4 years experience
- Must have customer service experience
Salary : $2 - $25