What are the responsibilities and job description for the Advanced Medical Support Assistant position at SHR (Spectrum Healthcare Resources)?
Job Description
Spectrum Healthcare Resources has an Exciting Potential Opportunity for an Advanced Medical Support Assistant, supporting Central Texas VA Health Care System located in Temple, TX.
Join a team that makes a real difference in the lives of Veterans. This role offers the chance to support patient care coordination within the VA system, ensuring timely access to quality healthcare. If you’re detail-oriented, tech-savvy, and passionate about delivering exceptional service, this is your opportunity to contribute to a mission that truly matters.
Qualifications
Laura Hatcher
314-744-4156
Laura_Hatcher@spectrumhealth.com
Company Overview
At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.
EOE/Disabled/Veterans
Location : Location
US-TX-Temple
Recruiter : Full Name: First Last
Laura Hatcher
Direct phone number
3147444156
Recruiter : Email
Laura_Hatcher@spectrumhealth.com
Spectrum Healthcare Resources has an Exciting Potential Opportunity for an Advanced Medical Support Assistant, supporting Central Texas VA Health Care System located in Temple, TX.
Join a team that makes a real difference in the lives of Veterans. This role offers the chance to support patient care coordination within the VA system, ensuring timely access to quality healthcare. If you’re detail-oriented, tech-savvy, and passionate about delivering exceptional service, this is your opportunity to contribute to a mission that truly matters.
Qualifications
- U.S. residency required.
- High School diploma or GED.
- Strong oral and written English skills; basic medical terminology preferred.
- Proficient in Microsoft Office, especially Excel.
- Ability to type at least 50 WPM and work with electronic medical records.
- Strong organizational skills; able to work independently and prioritize tasks.
- Ability to resolve customer concerns accurately and timely.
- No health restrictions that interfere with job duties.
- Coordinate patient care and scheduling with internal and community providers.
- Ensure timely and accurate patient communication and appointment scheduling.
- Validate and update patient demographic information.
- Process medical records and integrate data into VA systems (CPRS, VistA).
- Manage community care consults using VA systems (HSRM, PPMS).
- Answer and respond to phone inquiries professionally and promptly.
- Use Microsoft Office (Excel, Word, Outlook, Teams) daily.
- Provide excellent customer service to patients, families, and VA staff.
- Perform other administrative tasks as assigned.
Laura Hatcher
314-744-4156
Laura_Hatcher@spectrumhealth.com
Company Overview
At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.
EOE/Disabled/Veterans
Location : Location
US-TX-Temple
Recruiter : Full Name: First Last
Laura Hatcher
Direct phone number
3147444156
Recruiter : Email
Laura_Hatcher@spectrumhealth.com