What are the responsibilities and job description for the Solutions Engineer position at showpad?
Location: The role is based in our Chicago office or in our Boston hub, where we work in a hybrid model.
About the Solutions Engineer role at Showpad
As a Solutions Engineer you will play an essential role in Showpad as you will have a massive impact on its growth. Our sales team shares the Showpad success story with organizations around the world and helps them understand the value Showpad offers to align Sales and Marketing. As an additional resource to the Sales team, the Solutions Engineer role is vital to assisting the Sales team grow.
Key Responsibilities as a Solutions Engineer at Showpad
- Collaborate with the Account Executives and Account Managers to prove the value of our Showpad solution, question customer’s status quo, and uncover opportunities for growth
- Ability to demonstrate value of Showpad through Product Demos
- Deliver engaging and compelling presentations to inspire customers on our product vision and revenue effectiveness
- Create custom demo environments based on customer use case
- Be the technical resource around CRM, SSO, CMS/DAM, API & other related technology
- Understand customer technology stack and how Showpad can fit into their Ecosystem
- Manage a portfolio of trial implementation and projects on schedule to ensure trial converts to customer
- Be a trusted advisor among internal and external constituents (up to C level) based on program management, product and solution knowledge
Skills and qualifications we are looking for
- Experience in a sales engineering, solutions engineering, or technical consultant role (SaaS experience preferred)
- Exposure into fast-moving sales cycles
- Experience calling on decision makers and C-Level executives (Selling to Sales, Marketing or Enablement executives is preferred).
- Strong ability to find solutions based on abstract data and information
- A sales mindset and ability to match the Showpad value proposition with prospect’s pains
- Experience with CRM (Salesforce preferred)
- Desire to build a career in a customer-facing technical role (e.g. technical account manager, sales engineer, solutions engineer)
- Foundational knowledge of APIs and SSO is preferred but not required
- Strong time management and communication
- Understanding or knowledge of the sales enablement space
- Experience in selling into highly competitive market
- Excellent troubleshooting, problem solving, and risk management skills
- Multi-task oriented with desire to work in a fast paced environment
- Commitment to providing an exceptional customer experience
- Bachelor’s degree preferably in a technical or business discipline
What you can expect from Showpad
We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you.
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
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