What are the responsibilities and job description for the IT Technician – Manufacturing Environment position at Show Me Ethanol, LLC?
IT Technician – Manufacturing Environment
Job Type: Full-Time
Location: Carrollton Mo
Company Size: ~50 users
Industry: Manufacturing / Industrial
About us
Show Me Ethanol, LLC is a dry-mill distillery in Carrollton, Missouri, on-mission to supply clean and renewable products to our customers, quality returns for our investors, and safe and ethical working conditions for our employees.
Our alcohol’s versatility ranges from cleaning solvents and biofuels to pharmaceutical applications and protein-rich animal feed. We use 20 million bushels of locally sourced corn to produce over 60 million gallons of fuel-grade alcohol annually and 160,000 tons of animal feed.
Our work environment includes:
- Quality
- Cleanliness
- Partnership
About the Role:
We are seeking a proactive and customer-focused IT Technician to support our manufacturing facility. This role involves providing technical support to approximately 50 users across both office and production environments. You’ll help maintain hardware, software, and network systems, and receive on-the-job training for site-specific applications and equipment.
Responsibilities:
- Provide hands-on technical support for desktops, laptops, printers, and mobile devices.
- Troubleshoot hardware and software issues in both office and manufacturing settings.
- Support Windows OS, Office 365, and basic networking (TCP/IP, DNS, DHCP).
- Assist with user account setup and management via Active Directory.
- Maintain IT inventory and documentation.
- Learn and support site-specific systems (e.g., CMMS, ERP, PLC interfaces).
- Collaborate with the Network/Systems Administrator on system upgrades and maintenance.
- Ensure compliance with IT policies and data security standards.
Qualifications:
- Minimum of 1 year of IT support experience, preferably in a manufacturing environment.
- Associate’s degree in IT or related field preferred.
- Strong troubleshooting skills and customer service mindset.
- Familiarity with Windows OS, Office 365, and basic networking.
- Willingness to learn proprietary systems through on-the-job training.
- Certifications such as CompTIA A , Network , or Microsoft are a plus.
Working Conditions:
- Work across office and production floor environments.
- May require lifting IT equipment (up to 50 lbs).
- Occasional after-hours support may be needed.
Benefits:
- Competitive pay
- Health, dental, and vision insurance
- Paid time off
- On-the-job training and career development opportunities
Apply today to join a team where your technical skills help keep operations running smoothly!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- IT support: 1 year (Preferred)
License/Certification:
- CompTIA A (Preferred)
- CompTIA Network (Preferred)
Ability to Commute:
- Carrollton, MO 64633 (Required)
Ability to Relocate:
- Carrollton, MO 64633: Relocate before starting work (Preferred)
Work Location: In person