Regional Operations Manager

ShotVet | Strategy Operations | Build What Scales

This is not a “keep the trains running” operations role.

This is for someone who understands how multi-unit businesses grow —

and knows how to scale them intentionally, systematically, and profitably.

You’ll help design and optimize how ShotVet grows — across multiple markets, teams, and moving pieces.

You’ll:

• Analyze markets and identify where and how we should expand
• Build structured plans for new region launches and route optimization
• Develop and track KPIs that actually drive performance
• Partner with field leaders to improve execution across multiple units
• Identify performance gaps and implement scalable solutions
• Turn ambiguity into clear frameworks, priorities, and action plans

You won’t just ask “what’s next?”

You’ll ask “what’s the smartest, most scalable way to do this across 20 locations?”

You’re likely a:

• Strategic, structured thinker who values logic and sound decision-making
• Multi-unit operator who understands how to drive consistency across locations
• KPI-driven leader — you know what to measure and how to improve it
• Strong motivator — you can influence and elevate teams without micromanaging
• Process builder — you create systems that people can actually follow

You probably get described as:

“sharp,”

“organized,” or

“the one who brings clarity and accountability.”

• 3–7 years in operations, strategy, or multi-unit leadership roles
• Experience managing or supporting multi-location / field-based teams
• Built and managed KPIs, scorecards, or performance systems
• Successfully improved performance across multiple units or regions
• Motivated teams and driven results through influence, not force

Bonus if:

• You’ve helped scale a growing business or new markets
• You’re comfortable balancing strategy with hands-on execution
• You enjoy turning messy problems into structured, repeatable solutions

We’re scaling a business that makes pet care more accessible, affordable, and convenient.

And we’re doing it thoughtfully.

That means:

• Growth with intention — not just speed
• Systems that scale — not break
• Teams that are aligned, motivated, and accountable

You’ll play a key role in building that foundation.