What are the responsibilities and job description for the Floating Manager position at Short Stop?
Job Description
The Floating Manager is responsible for managing the daily operations of an individual store within their assigned area. They will provide leadership, daily support, and direction to the staff within the assigned locations.
Essential Responsibilities
- Ensure company bookwork is completed correctly and in a timely manner.
- Prepare bank deposits, reconcile tills and daily cash, troubleshoot and research errors.
- Manage inventory levels, stock counts, and inventory controls.
- Oversee ordering and deliveries as needed.
- Enforce company standards for quality, customer service, and health and safety.
- Respond to customer complaints and comments.
- Make regular tours of the property, talk to team members and customers, identifying urgent issues and solve them.
- Communicate with Store Manager or Area Manager any outstanding issues.
- Ensure the store keeps a high level of cleanliness, delegate tasks as needed.
- Keep a focus on food quality and preparation.
- Communicate and implement new policies and promotions to the team when necessary.
- Order and return product, manage invoices, troubleshoot and research errors, as needed.
- Verify/Finalize timecards for employees and approve paid time off as needed.
Competencies
- Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation.
- Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.
- Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well.
- Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
- Time Management: Ability to set priorities; plans schedules carefully and allocates time to the most important priorities.
Qualifications/Requirements
- High school diploma required.
- AA degree or above preferred.
- Minimum one-year related experience and/or training.
- Excellent verbal, written, and oral communication skills.
- Ability to comprehend and apply principles of intermediate mathematics.
- Familiarity with Internet software, Spreadsheet software, and Word Processing software.
Conditions of Employment
- Must be able to successfully pass a background check.
- Must be able to pass a pre-employment, post-offer drug test.
- Must have a valid driver's license and good driving record.
Physical Demands
- Frequently required to stand.
- Occasionally required to sit.
- Frequent walking at a fast pace, standing, climbing, and reach with hands and arms.
- The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
- Frequently required to use hand to finger movements, handle, or feel.
- Frequent lifting of 20 pounds or less from floor to waist, overhead, and carry a short distance.
- Occasionally required to lift up to 50 pounds.
Disclaimer
This job description is not a complete listing of responsibilities, but reflects the general qualifications, duties, and/or responsibilities necessary to develop in this position. The company reserves the right to revise the job description when circumstances are necessary for reasons such as, but not limited to, new systems, technical developments, emergencies, and workload or personnel changes.
