Demo

Real Estate/Mortgage Processing Assistant

Short Sale Cooperative
Charlotte, NC Full Time
POSTED ON 10/22/2025 CLOSED ON 12/22/2025

What are the responsibilities and job description for the Real Estate/Mortgage Processing Assistant position at Short Sale Cooperative?

Are you seeking a fulfilling office role with consistent hours, weekends and holidays OFF, and a chance to make a difference? Join Short Sale Cooperative, the nation’s largest and fastest-growing distressed sale management firm. Our staff empowers REALTORS® to help thousands of clients avoid foreclosure every year, while fostering a supportive and collaborative work environment featuring Charlotte's best of the best in real estate, mortgages, and closing coordination.

Why Join Us?

At Short Sale Cooperative, our team is driven to create a better world by delivering the best outcomes for America’s most financially distressed individuals. You'll work in a technology-driven office environment, gain exposure to exciting fields like real estate brokerage, mortgages, and real estate law, and develop a career with purpose—all while enjoying the stability of a consistent schedule.

About the Role:

As an Administrative Assistant (Resolution Specialist), you'll be the single point of contact for distressed homeowners, offering guidance, support, and a compassionate ear during their most challenging times then, switching hats, and aggressively making success happen by "motivating" other underwriters in the various liquidations departments of every major mortgage servicer in the nation. Specifically, your responsibilities will include:

  • Digital filing, document auditing, and financial analysis (attention to detail and math skills are a must).
  • Providing exceptional customer support and consultation to homeowners, real estate agents, and attorneys.
  • Problem-solving ever-changing complex scenarios of distressed homeownership, while achieving the best solution for our clients
  • Managing and organizing workflows in a fast-paced, high-tech office setting.
  • Maintaining a positive, friendly, and optimistic attitude in spite of dealing with often difficult situations

This is an ideal position for highly intelligent, career-oriented individuals who thrive in problem-solving, dynamic situations while working as part of a close-knit, mission-driven team.

What We're Looking For:

  • A college degree in a related/professional field is preferred, but not required for those with proven experience
  • 2-3 years of recent non-virtual, full time office experience with strong math, computer, and communication skills.
  • A willingness to obtain a real estate license (for compliance purposes only - no sales involved)
  • Tech-savvy professionals who excel in communication and thrive in a collaborative office environment.

Perks of the Role:

  • Monday through Friday schedule 9am - 6pm (or 10-7) with weekends and holidays off.
  • Opportunity to work with a high-energy, supportive team where your efforts are noticed and rewarded.
  • Comprehensive training in a smaller-business environment where collaboration and innovation are key.
  • Exposure to cutting-edge real estate concepts that will elevate any career.
  • Modern class-a office park with free access to top of the line gym, and awesome break facilities
  • Health, Vision, and Dental Insurance
  • Paid time off and paid holidays

Ready to Make a Difference?

If you're an exceptional communicator with a passion for helping others and a drive to succeed, this is your chance to make a meaningful impact while building your career in a supportive and growth-oriented office setting.

Apply here today and join the Short Sale Cooperative team! Want to skip the line? Find us online and fill out a formal application for an immediate response.

Job Type: Full-time

Pay: $45,000.00 - $72,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Specifically, what is it about working with Short Sale Cooperative that interests you the most?

Education:

  • Bachelor's (Required)

Work Location: In person

Salary : $45,000 - $72,000

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