Program Specialist 2 – Conferences, Rentals and Events (C)

Salary Range: $47,280 - $61,512/year, depending on years of experience**
*Salary is set by WA Office of Financial Management and is not negotiable.
**Step M at $63,144 is attainable for those who have 6 consecutive years working in a WA State institution

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Conferences, Rentals and Events promotes Shoreline College as a premier venue for hosting events and conferences in the region. This department coordinates with groups and individuals inside and outside the college to support the college’s mission of community engagement and growth.

Under the general direction of the Executive Director of Learning Resources, the Program Specialist 2 is responsible for leading all aspects of marketing, coordination, communication, financial transactions and billing for internal and external events, programs, activities, and conferences at Shoreline College. This role serves as the primary point of contact for both external clients, community partners, and the internal Shoreline community regarding the use of college facilities.

This position promotes Shoreline College as a premier venue for hosting events and conferences, manages the rental and scheduling of campus spaces, and ensures compliance with college and state policies. It involves extensive collaboration with faculty, staff, students, and external organizations to support events aligned with the college’s mission and goals.

The Program Specialist 2 – Conferences, Rentals, and Events is a self-supporting position dependent on revenue generating events.

This position will provide supervision and direction to part-time media technicians who are hired to support and work events on campus. Most media technicians work hourly between 4 - 15 hours per week.

Primary responsibilities include the following: 

• Facilitates and coordinates the scheduling of community rental events, conferences and activities held on campus including the completion of rental agreements, space reservations, staff utilized and invoicing for payment.
• Respond to and manage incoming rental requests, ensuring alignment with College policies, priorities and availability.
• Develop and implement marketing strategies to promote College spaces for events, conferences, and special programs.
• Proactively seek out new partnerships and rental opportunities with local organizations, businesses, and community groups. 
• Responsible for logistics and operations of all contracted events, including supervising, scheduling, and coordinating the work of part-time hourly media technicians, staffing of maintenance/custodial personnel as needed.
• Ensure compliance with all State and College regulations, exercising independent judgment to support both institutional and community needs.
• Advise internal departments and external clients on space usage policies, procedures, and best practices.
• Collaborate extensively with faculty, staff, students, and external agencies to maximize the impact and utilization of College spaces.
• Maintain a competitive rental pricing structure, required records, invoicing and collection of funds to maximize rental revenue to the College.
• Budgets and coordinating payment to related departments.
• Research, compile, review data, and prepare reports and correspondence on rental uses and related activities.
• Perform other duties as assigned (of a similar nature or level).

Required Education & Experience: 

• Bachelor's degree from an accredited institution OR equivalent education/experience

Knowledge Of:

• Microsoft Office applications such as SharePoint, Excel, Outlook, and Word programs; Zoom and other internet applications
• Best practices in rental management, community awareness, and budgeting
• Knowledge of word processing and spreadsheet software

• Basic accounting skills and knowledge of accounting software programs such as QuickBooks

Skill In: 

• Fostering a climate of belonging through awareness and responsiveness
• Time management, organization, and ability to meet competing deadlines/priorities
• Project management and coordination with departments and individuals inside, and outside the college
• Strong customer service
• Ability to communicate effectively, both verbally and in writing with individuals inside and/or outside of the College
• Activeandattentivelistener,abletocommunicateinformationclearlyandeffectively
• Entering and/or retrieving data accurately in computerized record keeping systems
• Handling difficult and sensitive situations, using sound independent judgment within college & legal guidelines
• Writing/editing/proofreading clear and concise materials resulting in effective verbal and written communication with individuals inside and/or outside of the College
• Establishing/maintaining effective working relationships as part of a team and at all organizational levels
• Ability to work with a wide varity group of students, staff, and the public in a friendly, courteous and helpful manner

You can’t check off every listed “Knowledge of” and “Skill in?” Please apply anyway! Studies have shown that some candidates are less likely to apply to jobs unless they meet every single qualification – even if they might be a great fit for the role!Physical Work Environment: 
The College is currently providing services in a mixed modality of operations (both online and in-person services are offered).  This position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus, using the ability to communicate both in person or through appropriate means. Ability to read printed materials and a computer screen.   Please note, there may be opportunities for online work depending on program or area needs.  If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs.

Terms Of Employment/Salary: 
This position is allocated to pay range 42, under the Washington State Office of Financial Management higher education salary schedule.  Salary placement for new employees is determined by the College. This position works 40 hours per week, with a schedule dependent upon department needs. This position usually works weekends and evenings when appropriate or needed is required. Hiring of this position is contingent on available funding as determined by the College President.To be considered for this position, please submit the following: 

• NEOGOV online application and supplemental question(s)
• Cover letter describing relevant knowledge, skills, and characteristics that align with the needs of the position
• Current resumé
• *Official transcript required upon hire*

Please Note: 

• Once application materials have been submitted, you may not modify the application
• If you are chosen to move forward in this recruitment, you will be notified via email to the address listed in your application (make sure to check spam/junk folders)

Salary : $47,280 - $63,144