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Site Manager - Energy Assistance

SHORE UP!, Inc.
Salisbury, MD Full Time
POSTED ON 3/23/2026
AVAILABLE BEFORE 4/23/2026
Program: Maryland Energy Assistance Program (MEAP).

Report to: Program Director, Energy Assistance.

Salary Range: $19.25 - $22.48.

Status/Classification: Full-time Non-exempt.

Location: Wicomico County.

Site Manager collaborates with the Program Director to ensure the successful operation of the Site according to the Maryland Energy Assistance Program requirements.

Responsibilities

  • Assists the MEAP Program Director with effective and successful implementation of the Maryland Energy Assistance Program (MEAP).
  • Responsible for the day-to-day operation of the Energy site including processing and reviewing MEAP applications for benefit.
  • Responsible for managing MEAP intake staff who perform the requirements necessary to provide services to clients.
  • Coordinates MEAP program that provides financial support to individuals and families based on income eligibility limits and in accordance with community-action guidelines, ensuring eligible participants receive payment for current and delinquent electric bills.
  • Maintains participants' records of needs and services, with adequate provision for confidentiality.
  • Analyzes monthly progress reports and adjusts plans as required to meet deadlines.
  • Ability to use the Agency’s interface with our Community Partners.
  • Ensures intake staff receive required training in a timely manner.
  • Cultivate good relationships with federal, state and local government agencies, CAP agencies and other community-based groups.
  • Carries out supervisory responsibilities in accordance with Shore Up policies, procedures and applicable laws.
  • Responsible for interviewing, hiring, monitoring and training intake employees.
  • Other duties as assigned.

Education And Experience

The ideal candidate has a bachelor’s degree in a related field

  • A minimum of 1-2 years of related experience in administering, enrolling, and eligibility services for low-income benefit programs.
  • Must be organized and have excellent communication skills.
  • Customer Services experience and working with diverse population.

Desired Qualifications

  • Knowledge and experience with the Maryland Office of Home Energy Assistance Program.
  • Computer skills required including email, word processing, spreadsheets, and database (OHEP) entry and report generation.

About SHORE UP! Inc.:

SHORE UP! Inc. is a private, non-profit Community Action Partnership* located in Salisbury, on Maryland’s Lower Eastern Shore. Formed in 1965, SHORE UP! has been serving low-income and disadvantaged persons on the Eastern Shore for over 50 years. SHORE UP! is an acronym for “Self-Help on Rural Economics and Urban Problems.” Our agency’s main focus is to help people reach economic self-sufficiency. We are an Equal Opportunity Employer. Students and alumni will be accepted and assigned to job opportunities and otherwise treated without regard to race, color, religion, national origin, gender, marital status, sexual orientation, veteran status or disability, as well as other classifications protected by applicable state or local laws.

Salary : $19 - $22

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