What are the responsibilities and job description for the Front Desk position at Shore Acres Inn & Restaurant?
Individual will check guests in and out of their rooms and ensures guests have a satisfying and enjoyable stay. Their main duties include distributing room keys, verifying guests’ room registration information, and calculating guests’ room payments and other additional costs made during their stay.
- Duties Include:
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the Inn’s amenities
- Take payment from guests
- Respond to guests’ issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet Inn’s standards and accommodate any special guests needs
- Arrange specialized services for VIP guests