What are the responsibilities and job description for the Massage Therapist/Esthetician position at Shopping Center Management d b a Turnberry Associates?
About the Job
We are seeking a skilled and service-focused Massage Therapist/Esthetician to provide professional, high-quality treatments to our valued guests and members. This role is ideal for a licensed wellness professional who is passionate about delivering exceptional spa experiences and staying current with industry trends and standards.
As a key member of the spa team, the Massage Therapist/Esthetician is responsible for performing a variety of therapeutic and skincare services while ensuring each guest receives personalized, luxury-level care. This position plays an important role in creating a serene and rejuvenating environment that reflects the high standards of our club.
What You Do:
- Perform all 30, 60, 90 and 120-minute treatments, as certified/trained to do so.
- Ensure individualized guest service through acknowledging and responding to needs and expectations.
- Review of information in SpaSoft, including guest notes prior to each treatment.
- Review of completed medical history/waiver.
- Maintain a clean and neat work environment at all times, ensuring equipment for treatments and personal equipment is in safe working order.
- Maintain an ample supply of towels, sheets, and other necessary supplies in a neat and orderly fashion within the treatment room
- Interact and answer all facility-related questions for members and guests in a courteous manner.
- Promote spa services and products to members and guests.
- Maintain current professional Florida State licenses.
- Remain well versed in all aspects of the Spa operation. Be knowledgeable of telephone etiquette, guest relations, Spa services and Retail sales.
- Adhere to Standard Operating Procedures as well as safety practices.
- Attend departmental communication meetings as scheduled.
- Participate in training for all pertinent facility operations.
- Perform any other reasonable duties as required by management.
What You Bring to the Table:
- Valid Florida Massage Therapist/Esthetician License.
- Strong communication skills in English.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to manage multiple tasks efficiently in a dynamic environment
- Capable of working in a fast-paced setting.
- Physically fit to lift, pull, and push items up to 50 pounds.
- Ability to stand, walk, bend, and sit for extended periods.