What are the responsibilities and job description for the Coord- Membership Country Club position at Shopping Center Management d b a Turnberry Associates?
About the Job
We are seeking a friendly and professional Member Receptionist to join our team at The Seagate Golf Club. As one of the first points of contact for members and guests, you will play a key role in creating a welcoming and polished front desk experience. This position is responsible for greeting members, answering inquiries, assisting with administrative tasks, and supporting membership-related projects. The ideal candidate is personable, organized, and committed to delivering exceptional service that reflects the high standards of The Seagate Golf Club.
What You Do:
- Covering the Front Desk at the Country Club on Saturdays and Sundays from 10 – 4, as well as covering holidays in which the Clubhouse is open
- Professional phone and in-person etiquette required with a “never say no” attitude
- Assist members with reservations (dining, events, etc.), being knowledgeable of all Member activities to share information as well as transferring calls to the appropriate departments
- Candidate available during the week to help with significant membership projects (Preferred) (Open to the possibility of Full-time employment)
- Ability to cover the Front Desk during the week in case of staff absences (Preferred)
- Work closely alongside the Membership TEAM to assist with projects relating to Member retention, sales, and relationship building
- Maintain the Membership digital database, including organizing and adding information as it is obtained
- Support communications efforts throughout the clubs as needed
- Liaise with departments around The Clubs to ensure the calendar is up to date
- Perform additional duties and projects as assigned
What You Bring to the Table:
- Must maintain a very high level of a positive and professional approach with associates, members, and guests, as well as an impeccable appearance
- Must have an engaging personality to form relationships with members
- High-School diploma required, bachelor’s degree in hospitality preferred (or relevant experience)
- Experience with reception in a luxury environment preferred
- Solid understanding of basic computer programs and ability to learn new software programs easily
- Ability to multi-task and willingness to work flexible hours if needed.