What are the responsibilities and job description for the Design Center Sales Associate - Costa Mesa, CA position at Shopperschoicecom Llc?
At BBQGUYS, we believe life is better in your backyard. Our eclectic team is up to any task (and happy to celebrate when it’s done). As outdoor living experts, we are the only brand that offers everything: grills, outdoor kitchens, furniture & beyond. We are obsessed with top-of-the-line quality and committed to customer service. We take out the guesswork by offering complimentary 3D design services custom-tailored to our customer’s preferences and style. Join us on our mission to deliver the very best of outdoor living.
Role Description:
The Showroom Sales Associate will engage with an elite and diverse clientele our newest Backyard Design Center to drive outdoor living sales. Duties include providing exceptional, personalized service while discovering innovative solutions to enhance business success by partnering with builders, designers, and homeowners. This role involves curating an exclusive selection of high-end products including outdoor kitchen equipment and appliances, gas grills, and other items including furniture to enhance and upscale outdoor living spaces.
Key Responsibilities:
- Work with a wide range of customers, including builders, designers, and homeowners, to sell a variety of products, including gas grills and outdoor kitchen equipment.
- Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling customer concerns timely and accurately.
- Prepare customer quotes and proactively follow-up on those quotes until closed, won or resolved.
- Respond to inquiries with accurate pricing, inventory, returns, and delivery information.
- Continually enhance sales skills and product knowledge.
- Effectively communicate with all applicable company personnel to ensure processes and results are understood from the order to the delivery and beyond.
- Update merchandise displays and in-store signage in keeping with current promotions.
- Maintain cleanliness and physical appearance of both indoor and outdoor showrooms daily.
- Ensuring store opening and closing duties are complete.
- Effectively operate BBQGuys Order Control systems and other internal systems.
- Perform roles outside of daily tasks for special events.
- Complete any tasks as assigned by management.
What You’ll Have:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work weekends (Saturday), off hours for scheduled events, and some holidays.
- Able to conceptualize creative ideas in promoting products and/or brands.
- Excellent organizational skills.
- A positive attitude and desire to constantly improve.
- Willingness to learn from training and constructive criticism.
- Must be dependable.
- Strong problem solving, leadership, and listening skills.
- A passion for outdoor living
Education and/or Experience:
- Retail experience preferred.
- Proficiency in computer skills is required.
- Applicable industry product and vendor knowledge preferred.
- Embody and champion our customer first values while developing a strong understanding of our mission, products, and brands.
- Bilingual (English/Spanish) communication skills is a plus
Physical Demands:
- Able to lift at least 75 pounds.
- Assembly of products as needed.
- Computer use, with or without adaptable software.
Compensation:
This position offers a competitive base pay plus commission.